Mgr, Compliance Risk Programs (Hybrid)
About the position Manages the Risk Programs team and is responsible for implementing and maintaining the compliance management program framework [e.g., control exams, self-testing, issue management, third-party risk management, third-party lending and issuing relationships, flood disaster protection act (FDPA), and Compliance new and modified products / services risk (NMPSRC)] to ensure proper program management, including monitoring and reporting of compliance risks, controls, and metrics. Supports the development and implementation of a strong and effective compliance management program designed to identify, prevent, and control risk throughout the organization. Responsibilities • Directs and supervises staff in goals and objectives. • Provides leadership, direction, and growth opportunities to team members and for the compliance management framework. • Interviews, hires, plans, assigns, and directs work. • Owns and manages the processes, procedures, systems / tools, training, and other controls for the compliance management program framework to include control exams, self-testing, issue management, third-party risk management, third-party lending and issuing relationships, flood disaster protection act (FDPA), and Compliance new and modified products / services risk (NMPSRC). • Develops and implements strategies / methods related to the compliance management risk program framework within the organization, including oversight monitoring, reporting, and escalation. • Provides compliance expertise to assist product, program, and system development. • Liaises with the business units as the compliance framework expert. • Manages data collection and reporting for the compliance management program framework. • Collects and disburses framework documentation and expectations to the first line of defense and second line of defense Compliance subject matter experts. • Collects data for reporting to Executive Management and Regulatory Compliance Risk Committee on the status of the compliance management program framework. • Prepares material for reporting and presentation to the Executive Risk Committee, Risk Committee of the Board, other committees, internal audit, and regulatory examinations. • Implements, maintains, and reports key risk indicators (KRI)s and key performance indicators (KPI)s for the compliance management program framework to include control exams, self-testing, issue management, third-party risk management, third-party lending and issuing relationships, flood disaster protection act (FDPA), and Compliance new and modified products / services risk (NMPSRC). • Adjusts risk factors and tolerance levels based on the Company and Corporate Compliance risk appetite. • Collaborates with first line of defense business units and second line of defense Compliance teams to better identify and track emerging risks based on program data. • Proactively monitors the industry and regulatory activity to identify trends, potential impact, best practices, and opportunities for ongoing improvements to the compliance management program framework. • Communicates compliance risk management requirements, guidance, and industry standards to key first and second line of defense stakeholders. • Partners with risk management peers to assess the impact of required changes to policy and procedure across business process groups and compliance. • Works well with other peers in a collaborative environment, with a willingness to shift priorities and resources on risk-based needs. • Each team member is expected to be aware of risk within their functional area. • Performs other related duties as required. • Manages the annual performance management and merit processes for direct and indirect reports. • Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the Company. • Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters. • Each team member is expected to be aware of risk within their functional area. • Performs other related duties as required. Requirements • Bachelor's degree Business Administration or related field • Ten years 10 years of experience in large financial institutions and 8 years of experience in compliance and risk management roles. • Demonstrated experience with regulatory requirements, compliance framework programs, practices, and governance. • Strong communication, presentation, and project management. • Experience managing or providing direction to a team. • Certified Regulatory Compliance Manager (CRCM) certification • Prior management of compliance management risk programs / framework. • Ability to manage and work tactically to drive multiple, complex programs at once while providing actionable solutions. • Ability to communicate and interact with all levels of management. • Proficient knowledge of consumer compliance laws and regulations to include lending, deposit, credit cards, third party lending and issuing, and fair lending. • Strong analytical and problem solving. • Strong interpersonal, written, and oral communication skills. • Proficiency with Excel, Word, PowerPoint, SharePoint, etc. Nice-to-haves • Certified Regulatory Compliance Manager (CRCM) Certification • Compliance risk management, legal or audit experience. • Prior supervisor or manager experience. 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