Mental Health Support Practitioner
About Us: At Kooth, our mission is to create welcoming, accessible spaces for personalized digital mental health care that empowers young people to thrive. Grounded in an early-intervention model, we help youth aged 13–25 build resilience, access timely support, and lead fulfilling lives. We are more than a digital service — we are a movement for inclusive, evidence-informed mental health care. Our culture is rooted in our values: Alongside You, Flexible, Compassionate, Committed, and Safe. These guide everything we do - how we show up for young people, how we collaborate as a team, and how we build solutions that meet communities where they are. With Kooth, you’ll be part of something bigger than yourself: meaningful work with measurable impact. We bring this mission to life through Soluna , California’s first-in-the-nation digital behavioral health service for 13–25-year-olds. Soluna removes barriers to care by providing nearly immediate access to 1:1 coaching, Care Navigation, and self-guided tools helping young people find real support, build resilience, and discover hope when they need it most. Together with state and local partners, we’re transforming access to mental health support for youth. Learn more at solunaapp.com/impact . What We’re Looking For: Role Objective: Help individuals develop achievable and measurable goals to monitor success and motivate behavioral change. Provide on-platform behavioral health care to children and youth accessing the service. Providing Structured Wellness Coaching: Prevention, wellness promotion and psychoeducation through structured coaching sessions Care coordination & case management Offering Behavioral Health/ Wellness Coaching interventions Develop individualized care plans to effectively goal set and action plan for positive behavioral change Risk assessment and mitigation Optimize positive mental health by addressing determinants of positive mental health Minimize mental health problems by addressing determinants of mental health problems Work with users to determine their problem areas, identify obstacles, and create a plan to achieve their wellness goals Providing Single Session Wellness Coaching: Applies user-centered design processes, including user research, persona development, and usability testing, to create designs that meet user needs and enhance user experiences. Collaboration & Communication: Care coordination & case management To effectively goal set and action plan for positive behavioral change, based on individual needs Risk assessment and mitigation Prevention, wellness promotion and psychoeducation through drop-in, single-session coaching Offering Behavioral Health/ Wellness Coaching interventions Optimize positive mental health by addressing determinants of positive mental health Minimize mental health problems by addressing determinants of mental health problems Screening and Assessment: Mental Health & wellness screening, assessment and progress monitoring Risk assessment and mitigation Identify individual users who are experiencing or are at risk of experiencing social, emotional, and/or behavioral difficulties Identify and support a person in crisis and know when to facilitate referrals Moderation of Submitted Content: Moderation of service user submitted content following policy and procedures Risk assessment and mitigation Optimize positive mental health by addressing determinants of positive mental health Minimize mental health problems by addressing determinants of mental health problems Moderating Journals & Goals Appropriately and encouraging engagement relevant to presenting issues Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation Warm Hand Offs: Thrives in a fast-paced, dynamic environment, adapting to changing priorities and managing multiple projects. Embraces feedback and continuously seeks opportunities for learning and professional development to stay updated with the latest design trends and advancements. Attending supervision, training, meetings: Attend and effectively contribute to clinical supervision. Commit to our mandatory in-house training and continuing professional development opportunities. Attend and effectively contribute to both performance management and team meetings Administration: Maintain accurate records in line with Kooth’s policies and procedures, and approved systems and processes. Liaise with other professionals around safeguarding issues and concerns. Support operational aspects of Kooth to ensure consistent, reliable, and repeatable experiences Schedule & Availability Requirements: To ensure consistent coverage for our team, the successful candidate must be available during the following window: Tuesday through Friday: 3:30 PM – 10:00 PM PT Saturday: 3:30 PM – 10:00 PM PT Total Hours: 24 hours per week. Requirements What You’ll Bring: Education/Qualifications: BA level mental health degrees, eg BA in Psychology or Social Work MA level mental health degree, not licensed National Certified Peer Recovery Support Specialist National Association for Alcoholism and Drug Abuse Counselor Community Health Worker Permanently reside within the US 48 contiguous states Six months experience as a crisis worker and /or volunteer experience providing crisis support services. Bilingual in Spanish is a plus. Benefits What You’ll Get: Compensation: This role offers an hourly rate of $25 to $31, based on experience. We’re committed to transparency and value our candidates time, which is why we share salary ranges in all states—regardless of local requirements. Final compensation will be based on a variety of factors, including your education, experience, skills, and overall alignment with the role. Equal Employment Opportunity: Kooth is committed to creating an inclusive workplace and provides equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. All employment decisions are based on merit, qualifications, and business needs. Reasonable Accommodations: Kooth is committed to providing reasonable accommodations for candidates with disabilities, sincerely held religious beliefs, or other protected reasons under applicable law. If you require accommodations during the application or interview process, please contact our HR team. Ready to Join Us? If you’re ready to make a meaningful impact and be part of a team that values purpose-driven work, apply today. Together, we’re shaping the future of digital mental health care.