Mental Health Administrative Assistant/Office Manager

Remote Full-time
Administrative Assistant

About Our Practice

We are a growing mental health practice committed to providing compassionate, high-quality care to individuals and families. We value professionalism, integrity, and a calm, supportive work environment—both for our clients and our team.

We are seeking a reliable, detail-oriented Administrative Assistant to support daily operations and help ensure smooth communication, scheduling, and administrative workflows.

Position Summary

The Administrative Assistant plays a key role in supporting clinical and administrative operations. This position is ideal for someone who is organized, proactive, tech-savvy, and comfortable working in a mental health setting where confidentiality and professionalism are essential. MUST BE PEOPLE FRIENDLY. This is not a position for someone who is not comfortable speaking with individuals directly.

Key Responsibilities
• Manage incoming calls, emails, and client inquiries in a timely and professional manner
• Explain the process of services to potential clients
• Schedule, reschedule, and confirm client appointments
• Assist with intake paperwork, forms, and document management
• Maintain accurate client and administrative records (HIPAA-compliant)
• Support billing, invoices, and basic insurance verification (training provided if needed)
• Coordinate communication between clinicians, clients, and leadership
• Assist with internal tracking, reports, and administrative projects
• Uphold confidentiality and ethical standards at all times

Required Qualifications
• High school diploma or equivalent (Associate’s degree preferred)
• Previous administrative, office, or customer service experience
• Strong organizational and time-management skills
• Excellent written and verbal communication
• Comfort using email, calendars, Google Workspace, and basic office software
• Ability to handle sensitive information with discretion and professionalism

Preferred (Not Required)
• Experience in a healthcare or mental health setting
• Familiarity with EHR systems (e.g., SimplePractice, AdvancedMD, Epic, etc.)
• Experience with scheduling, billing support, or insurance processes
• Ability to work independently and problem-solve

What We Offer
• Supportive, mission-driven work environment
• Training and ongoing support
• Flexible scheduling options
• Opportunity for growth as the practice expands
• Meaningful work supporting mental health care in the community

Compensation

Competitive hourly pay, based on experience
Part-time initially, with opportunity to grow

How to Apply

Interested candidates should submit:
• Resume
• Brief cover letter explaining interest in the position

Job Types: Part-time, Contract

Pay: $10.00 - $20.00 per hour

Expected hours: 10 – 20 per week

Work Location: Remote

Apply Now

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