Medicare Sales Specialist (Remote - Telesales)
About the position
Responsibilities
• Work defined campaigns to assist Aetna Medicare members in finding appropriate coverage options.
• Conduct compliant presentations throughout the sales process.
• Acquire new members on available Medicare products via inbound and outbound campaigns.
• Learn and adapt to new approaches using defined trainings, processes, and scripting.
• Assess customer needs by utilizing questions and demonstrating superior listening skills during sales presentations.
• Service existing members and address inquiries related to their product and benefits.
• Cross-sell applicable products to existing members.
• Maintain high compliance standards with knowledge of CMS and state regulations.
• Multitask effectively while interacting with prospects and members via phone.
• Participate in internal monitoring audits and coaching feedback sessions.
• Capture relevant information in the Customer Relationship Management (CRM) system.
Requirements
• 1 to 2 years demonstrated sales experience.
• Active Health insurance license or must obtain within 30 days of hire date or within two attempts.
• Ability to obtain release if contracted with another firm/carrier (if applicable).
• Active use of computer for daily job activities.
• Ability to multi-task while talking on the phone.
• Excellent communication and listening skills.
• Self-starter with a positive attitude and ability to manage emotions when dealing with unhappy customers.
• Adaptable to a fast-paced, high-pressure, achievement-oriented environment.
• Proficient computer skills and knowledge of Microsoft Office.
• Must work Central Time hours.
Nice-to-haves
• 1 to 2 years Medicare sales experience.
• Medicare call center experience.
Benefits
• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan.
• Fully-paid term life insurance plan.
• Short-term and long-term disability benefits.
• Well-being programs.
• Education assistance and free development courses.
• CVS store discount and discount programs with participating partners.
• Paid Time Off (PTO) and paid holidays.
Apply Now
Apply Now
Responsibilities
• Work defined campaigns to assist Aetna Medicare members in finding appropriate coverage options.
• Conduct compliant presentations throughout the sales process.
• Acquire new members on available Medicare products via inbound and outbound campaigns.
• Learn and adapt to new approaches using defined trainings, processes, and scripting.
• Assess customer needs by utilizing questions and demonstrating superior listening skills during sales presentations.
• Service existing members and address inquiries related to their product and benefits.
• Cross-sell applicable products to existing members.
• Maintain high compliance standards with knowledge of CMS and state regulations.
• Multitask effectively while interacting with prospects and members via phone.
• Participate in internal monitoring audits and coaching feedback sessions.
• Capture relevant information in the Customer Relationship Management (CRM) system.
Requirements
• 1 to 2 years demonstrated sales experience.
• Active Health insurance license or must obtain within 30 days of hire date or within two attempts.
• Ability to obtain release if contracted with another firm/carrier (if applicable).
• Active use of computer for daily job activities.
• Ability to multi-task while talking on the phone.
• Excellent communication and listening skills.
• Self-starter with a positive attitude and ability to manage emotions when dealing with unhappy customers.
• Adaptable to a fast-paced, high-pressure, achievement-oriented environment.
• Proficient computer skills and knowledge of Microsoft Office.
• Must work Central Time hours.
Nice-to-haves
• 1 to 2 years Medicare sales experience.
• Medicare call center experience.
Benefits
• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan.
• Fully-paid term life insurance plan.
• Short-term and long-term disability benefits.
• Well-being programs.
• Education assistance and free development courses.
• CVS store discount and discount programs with participating partners.
• Paid Time Off (PTO) and paid holidays.
Apply Now
Apply Now