Medicare Sales Rep (Hybrid)
NFP Corp is a recognized leader in providing employee health products and services. The Medicare Sales Representative will be responsible for selling Medicare plans and assisting clients with their healthcare needs while ensuring exceptional customer satisfaction.ResponsibilitiesSelling Medicare Supplement/MAPD/Rx/Dental/Vision/Cancer plans to clientsFollowing up on a weekly basis on all clients that need Medicare policies and handing them in on timeUsing department knowledge to help brokers/clients with questions regarding Medicare, plan benefits and premiums for carriersLearning and conducting video calls with clients and for seminarsUtilizing the carrier portals for e-applications, quoting, plan details, etcAsking and maintaining a flow of referrals from your book-of-businessFollowing up with any client that meets non-commissionable requirements after 5+ yrsRespond to email and voicemail in a timely fashion even if the issue is not resolved; contact must be made with Clients and Consultants within 24 hoursLog all phone conversations in AGENCYBLOC for all current clients with any issues/resolutionsHandle customers’ inquiries, questions and concerns professionally and courteouslyProvide accurate, appropriate and timely responses to all requests by customers, ensuring complete customer satisfactionDevelop ability to work without constant direct supervisionMaintain a positive, friendly, helpful and cooperative attitude when interacting with Consultants, Groups and Members as well as co-workers and peersMaintain all required testing; Pass AHIP testing, as well as carrier testing once a yearMaintain your NJ Health Producer License and CE Credits, as well as any other state(s)Additional duties that may be requested by ManagementSkillsSelling Medicare Supplement/MAPD/Rx/Dental/Vision/Cancer plans to clientsFollowing up on a weekly basis on all clients that need Medicare policies and handing them in on timeUsing department knowledge to help brokers/clients with questions regarding Medicare, plan benefits and premiums for carriersLearning and conducting video calls with clients and for seminarsUtilizing the carrier portals for e-applications, quoting, plan details, etcAsking and maintaining a flow of referrals from your book-of-businessFollowing up with any client that meets non-commissionable requirements after 5+ yrsRespond to email and voicemail in a timely fashion even if the issue is not resolved; contact must be made with Clients and Consultants within 24 hoursLog all phone conversations in AGENCYBLOC for all current clients with any issues/resolutionsHandle customers' inquiries, questions and concerns professionally and courteouslyProvide accurate, appropriate and timely responses to all requests by customers, ensuring complete customer satisfactionDevelop ability to work without constant direct supervisionMaintain a positive, friendly, helpful and cooperative attitude when interacting with Consultants, Groups and Members as well as co-workers and peersMaintain all required testing; Pass AHIP testing, as well as carrier testing once a yearMaintain your NJ Health Producer License and CE Credits, as well as any other state(s)Additional duties that may be requested by ManagementAbility to Commute: Linwood, NJ 08221 (Required)Work Location: Hybrid remote in Linwood, NJ 08221NJ Health Producer LicenseBenefitsPTO & paid holidays401(k) with matchExclusive discount programsHealth & wellness programsDental insuranceHealth insuranceVision insuranceCompany OverviewNFP, an Aon company, helps companies and individuals address today’s most significant Risk Capital and Human Capital challenges. It was founded in 1999, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is http://www.nfp.com.
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