Medical Records Specialist

Who are we seeking? We’re looking for a Medical Records Specialist who is meticulous, organized, and thrives in a remote work environment. If you have experience managing sensitive documents, coordinating with third-party providers, and supporting legal or healthcare operations, this role is for you. You’ll play a critical part in retrieving and organizing medical records for active legal cases — ensuring every file is accurate, complete, and delivered on time. About us A leading legal support services provider that has been helping personal injury law firms across the U.S. since 2011. Their mission is simple: help legal teams win by delivering fast, accurate, and dependable support — from medical record summaries to case coordination. With a reputation for excellence and deep knowledge of the civil litigation process, they offer 24/7 service and work with a wide range of case management systems. Attorneys and paralegals trust this team for their speed, accuracy, and commitment to quality. What will you do? You’ll be the engine behind smooth and timely medical record handling. Expect to: Request medical records from healthcare providers, hospitals, and custodians Draft and send formal requests, authorizations, and necessary forms Follow up via email, fax, and phone to ensure timely retrieval Coordinate billing and invoicing with the accounting team Keep detailed track of all outstanding requests and escalate issues as needed Review and organize incoming records for accuracy and compliance Ensure all invoices are correct and all documentation is complete