Medical Office Receptionist
INNOVATIVE MEDICAL PRACTICE LOOKING FOR THE NEXT TEAM PLAYER!
What we are looking for: We are seeking a seasoned, highly motivated Receptionist to join our team full-time. In this role, you will perform administrative and clinical assignments that keep our patients happy and the medical practice running smoothly.
Dollars, Cents and Benefits: The minimum hours for this position are 35, with a maximum of 40 Monday through Friday and will be compensated at $18-$22/ hour depending on experience, benefits will be discussed after 90 days.
We would like a team player who can contribute positively to the growth by delivering operational excellence.
If this is you, continue reading!
RESPONSIBILITIES:
The office is very busy Monday through Friday. The ability to multi-task, stay organized and represent the practice in a professional manner is critical to the success of this role. Responsibilities include:
Welcome patients and visitors with a PATIENTS FIRST attitude whether in person or by telephone; answering or referring inquiries
Answer patient inquiries and large call volume. Must have the ability to navigate phone conversations promptly and with a professional level of customer service
Maintain reception and back office areas ensuring spaces are clean and organized at all times
Ensure exams rooms are prepped according to policy standards
Keep patient appointments on schedule; reviewing service delivery compared to schedule, reminding service provider of service delays
Maintain patient accounts by obtaining, recording and updating personal and financial information
Protect and abide by patient confidentiality policies and regulations
Ensure availability of treatment information by filing and retrieving of medical records
Obtains revenue data by recording and updating financials, recording and collecting patient billing, controlling credit extended to patients, filing, collecting and expediting 3rd-party claims
Maintain business office inventory and equipment by checking stock to determine inventory levels, anticipating supply needs, placing and expediting orders, billing reconciliation; scheduling equipment and service repairs
Establish effective rapport with other employees, customers, clients, patients, families, suppliers and physicians
Contributes to team effort by accomplishing related results as needed
Skills and Qualifications:
· High School/ GED required minimum (Associates Degree is a plus) · Must have experience in healthcare
· Must have an operational mindset: highly organized with the ability to prioritize tasks based on importance throughout the day
· Knowledge of EMR and working with tablets (iOS/Apple)
· Have the ability to work with minimal oversight
· Excellent communication and problem solving skills
· Technical aptitude and quick learner must be able to quickly learn systems, tools and operational processes
· Ability to work with minimal supervision and thrive in a fast pace environment · Must have a reliable transportation
Apply Now
What we are looking for: We are seeking a seasoned, highly motivated Receptionist to join our team full-time. In this role, you will perform administrative and clinical assignments that keep our patients happy and the medical practice running smoothly.
Dollars, Cents and Benefits: The minimum hours for this position are 35, with a maximum of 40 Monday through Friday and will be compensated at $18-$22/ hour depending on experience, benefits will be discussed after 90 days.
We would like a team player who can contribute positively to the growth by delivering operational excellence.
If this is you, continue reading!
RESPONSIBILITIES:
The office is very busy Monday through Friday. The ability to multi-task, stay organized and represent the practice in a professional manner is critical to the success of this role. Responsibilities include:
Welcome patients and visitors with a PATIENTS FIRST attitude whether in person or by telephone; answering or referring inquiries
Answer patient inquiries and large call volume. Must have the ability to navigate phone conversations promptly and with a professional level of customer service
Maintain reception and back office areas ensuring spaces are clean and organized at all times
Ensure exams rooms are prepped according to policy standards
Keep patient appointments on schedule; reviewing service delivery compared to schedule, reminding service provider of service delays
Maintain patient accounts by obtaining, recording and updating personal and financial information
Protect and abide by patient confidentiality policies and regulations
Ensure availability of treatment information by filing and retrieving of medical records
Obtains revenue data by recording and updating financials, recording and collecting patient billing, controlling credit extended to patients, filing, collecting and expediting 3rd-party claims
Maintain business office inventory and equipment by checking stock to determine inventory levels, anticipating supply needs, placing and expediting orders, billing reconciliation; scheduling equipment and service repairs
Establish effective rapport with other employees, customers, clients, patients, families, suppliers and physicians
Contributes to team effort by accomplishing related results as needed
Skills and Qualifications:
· High School/ GED required minimum (Associates Degree is a plus) · Must have experience in healthcare
· Must have an operational mindset: highly organized with the ability to prioritize tasks based on importance throughout the day
· Knowledge of EMR and working with tablets (iOS/Apple)
· Have the ability to work with minimal oversight
· Excellent communication and problem solving skills
· Technical aptitude and quick learner must be able to quickly learn systems, tools and operational processes
· Ability to work with minimal supervision and thrive in a fast pace environment · Must have a reliable transportation
Apply Now