Medical Debt Collector

Remote Full-time
Medical Debt Collector (Remote)

Job Summary:

For more than 20 years RSi has been a leading revenue cycle management service provider for the hospital and large physician practice market. As a Medical Debt Collector, you will be responsible for the recovery of medical debt while upholding the highest standards of customer service, professionalism, integrity, and proper management of assigned inventory. You will adhere to all relevant policies, procedures, and local state, and federal regulations. Our culture is driven by sharp, committed, and enthusiastic employees. Are you the next member of our Team?

Job Responsibilities:
• Responsible for the recovery of medical debt while maintaining quality customer service, professionalism, and integrity.
• Ensures the quality, integrity and proper work effort of assigned inventory.
• Understands and adheres to all policies and procedures, as well as local, state and federal regulations, relevant to their area of operation.
• Maintains acceptable levels of productivity of all assigned accounts.
• On an auto dialer for full 8-hour shift making and receiving continuous calls.
• Documents all collection activity, maintains and organizes unit and responds to all communication and/ or verbal inquiries from all relevant parties.
• Responsible for maximum productivity in the recovery of delinquent accounts.

Qualifications:
• Excellent communication skills and able to document all activity (Type 30 WPM).
• Respond quickly and accurately to verbal/written communication from all relevant parties.

Physical Requirements:
• Prolonged periods sitting at a desk and working on a computer.
• Work in office environment 8 hours per day Monday-Friday
• Must be able to lift up to 15 pounds at times.

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