Medical Assistant (Part-Time -Remote )
Medical Assistant – (Part-Time)
Schedule: Monday–Friday | 2:00 PM – 7:00 PM CST
Location: Remote
Employment Type: Part-Time
Compensation: $16–$18 per hour (based on experience)
Position Overview
We are seeking a detail-oriented and patient-focused Medical Assistant to support a telehealth and care management program in a structured, high-volume outreach environment.
This role blends traditional Medical Assistant responsibilities with phone-based patient engagement. The majority of the shift will involve outbound patient outreach, appointment scheduling, and documentation; however, candidates must also be comfortable performing core clinical support duties in a remote setting.
This is not an in-clinic position. The work is conducted remotely and requires strong communication skills, efficiency, and comfort working within defined performance metrics.
Core Responsibilities
Patient Outreach & Scheduling
• Conduct high-volume outbound and inbound patient calls during scheduled shift
• Schedule Annual Wellness Visits and care management appointments
• Provide professional patient education regarding preventive services
• Meet daily outreach and scheduling performance targets
Medical Assistant Support Duties
• Perform medication reconciliation with patients
• Update medical histories, allergies, and preventive care gaps
• Collect and document patient-reported vitals when applicable
• Prepare charts for provider review
• Ensure accurate documentation within the EHR
• Support care coordination and follow-up activities
Compliance & Documentation
• Maintain HIPAA compliance at all times
• Accurately document all patient interactions in the EHR
• Escalate clinical concerns to supervising providers as appropriate
What This Role Requires
• Comfort making 50–80 patient calls per shift
• Strong phone presence and ability to engage Medicare-aged patients
• Ability to work efficiently in a fast-paced, structured environment
• Excellent multitasking and documentation skills
• Professionalism and resilience when handling objections or voicemail-heavy outreach
Qualifications
• Medical Assistant certification or equivalent healthcare experience required
• Prior experience in a medical office, primary care, or care coordination setting
• Prior call center experience strongly preferred
• Familiarity with Epic, NextGen, or similar EHR systems preferred
• Experience working with Medicare populations preferred
Ideal Candidate Profile
• Self-motivated and disciplined in a remote setting
• Comfortable with performance metrics and call volume expectations
• Detail-oriented and clinically accurate
• Reliable and punctual for scheduled shift
• Able to balance patient empathy with efficiency
Location
Birmingham, Alabama (Remote)
Employment Type
Part-Time
Compensation
$16–$18 per hour
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Schedule: Monday–Friday | 2:00 PM – 7:00 PM CST
Location: Remote
Employment Type: Part-Time
Compensation: $16–$18 per hour (based on experience)
Position Overview
We are seeking a detail-oriented and patient-focused Medical Assistant to support a telehealth and care management program in a structured, high-volume outreach environment.
This role blends traditional Medical Assistant responsibilities with phone-based patient engagement. The majority of the shift will involve outbound patient outreach, appointment scheduling, and documentation; however, candidates must also be comfortable performing core clinical support duties in a remote setting.
This is not an in-clinic position. The work is conducted remotely and requires strong communication skills, efficiency, and comfort working within defined performance metrics.
Core Responsibilities
Patient Outreach & Scheduling
• Conduct high-volume outbound and inbound patient calls during scheduled shift
• Schedule Annual Wellness Visits and care management appointments
• Provide professional patient education regarding preventive services
• Meet daily outreach and scheduling performance targets
Medical Assistant Support Duties
• Perform medication reconciliation with patients
• Update medical histories, allergies, and preventive care gaps
• Collect and document patient-reported vitals when applicable
• Prepare charts for provider review
• Ensure accurate documentation within the EHR
• Support care coordination and follow-up activities
Compliance & Documentation
• Maintain HIPAA compliance at all times
• Accurately document all patient interactions in the EHR
• Escalate clinical concerns to supervising providers as appropriate
What This Role Requires
• Comfort making 50–80 patient calls per shift
• Strong phone presence and ability to engage Medicare-aged patients
• Ability to work efficiently in a fast-paced, structured environment
• Excellent multitasking and documentation skills
• Professionalism and resilience when handling objections or voicemail-heavy outreach
Qualifications
• Medical Assistant certification or equivalent healthcare experience required
• Prior experience in a medical office, primary care, or care coordination setting
• Prior call center experience strongly preferred
• Familiarity with Epic, NextGen, or similar EHR systems preferred
• Experience working with Medicare populations preferred
Ideal Candidate Profile
• Self-motivated and disciplined in a remote setting
• Comfortable with performance metrics and call volume expectations
• Detail-oriented and clinically accurate
• Reliable and punctual for scheduled shift
• Able to balance patient empathy with efficiency
Location
Birmingham, Alabama (Remote)
Employment Type
Part-Time
Compensation
$16–$18 per hour
Apply tot his job
Apply To this Job