Materials Informatics Engineer, L1

About the RoleCitrine is building the future of data and AI in the materials industry. As a Materials Informatics Engineer on the Data Science team, you will work directly with our customers to solve challenging problems at the intersection of materials science and machine learning. You’ll also provide outstanding technical support and materials informatics training to our customers to help them understand how to use Citrine tools, and how to integrate machine learning into their workflows.ResponsibilitiesAssisting Citrine Platform users with materials informatics challenges to accelerate product development at materials, chemicals, and manufacturing companiesDeveloping initial AI assets (e.g. AI models) on the Citrine Platform in collaboration with Citrine Data ScientistsFrequent and empathetic communication with customers to provide unparalleled, domain-aware materials informatics supportHandling incoming support requests from Citrine Platform users, including reporting and reproducing Citrine Platform bugs and feature requestsProviding data formatting and data ingestion guidance to Citrine Platform usersCleaning, structuring, and exploration of materials informatics dataCreating knowledge base content (e.g. articles) that extends Citrine’s library of user-accessible materials informatics content and addresses frequently asked questions from usersDelivering Citrine Platform training for customer users (virtual and on-site)Creating and maintaining training materials to reflect the newest Citrine Platform featuresSkills and ExperienceDegree in materials science, chemistry, physics, or a related fieldEnthusiasm for working with customers in the materials industry to drive adoption of the Citrine PlatformEnthusiasm for working with cross-functional teams to develop technical and non-technical solutions to customer challengesA proven ability to build excellent customer relationships in an enterprise/professional environment.Demonstrated ability to work autonomously to prioritize, manage time effectively, and execute deadlinesExceptional communication skills, written and oralWillingness to travel up to 20%Nice-to-HavesAptitude for programming (Python preferred) Experience or coursework in machine learning and/or statistics Teaching experienceLocated in the US Eastern time zoneStudies have shown that women and underrepresented minorities are less likely to apply for jobs unless they meet every single qualification listed. Citrine Informatics is invested in creating a diverse, authentic, and inclusive team, so if you’re excited about this role but your past experience doesn’t perfectly align with what you read above, please consider applying anyway!Equal OpportunityAll qualified applicants will receive consideration for employment without regard to race, creed, color, or national origin. Please let us know if you need any accommodations during the interview process. AccommodationsCitrine is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email us at [email protected] or inform your recruiter if you require any reasonable accommodations throughout the recruiting process.Our Core ValuesCitrine Informatics recognizes that its most valuable asset is its people. We have created our set of Core Values to encourage, support, and invest in our team as they work to innovate and support a more sustainable world. Our Core Values reflect our ongoing commitment to continuously invest in nurturing our talent and our people-first approach to conducting business. - We take pride in and recognize the successes and growth of ourselves and our colleagues. We support each other in our growth.- We prototype and collect data to make good decisions. We question that data and are constantly iterating to find the best solution.- We are all owners of Citrine and make decisions like owners. We work autonomously with personal and organizational accountability. - We commit to building a diverse and inclusive community within Citrine and actively promote equity and belonging.- We are tirelessly committed to creating value for our customers.- We exist to help our customers accelerate the development of sustainable products that are critical to the future of both our planet and our industry.Compensation and Pay Transparency At Citrine, we want your path to career growth to be transparent, straightforward, fair, and easily accessible -- starting with your application and interview process. The annual salary range listed below reflects the level we are considering for this position (please note that there may be unique situations where you may fall outside of this range). Where you fall within the range will depend on how your experience and skills align with our internal leveling system as we learn more about you throughout the interview process.$78,000 USD - $95,000 USD*Range(s) listed are for full-time employees based in the United States only.Our Benefits (for exempt, full-time employees based within the United States)401k with matching up to 4%Medical, vision, dental insurance (we pay 100% of your premium and 75% of your dependents)Company-paid Life and Disability insuranceFSA and HSA plansEquity options within the company12 weeks of paid parental leaveFlexible PTO on top of our 15 paid company holidays (includes your birthday!)Free financial counseling $600 tech allowanceMonthly $75 phone reimbursement$5,000 annual continuing educational allowance

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