Marketing Operations Manager – Governance & Project Management

Remote Full-time
About the position

Pivotal member of Elanco’s Customer Experience team, ensuring promotional marketing content is accurate, compliant, and delivered efficiently across Pet Health and Farm Animal business units. In this role, you will own the end-to-end project management and governance of the Technical, Legal, and Regulatory (TLR) review process while supporting regulated marketing art, label management, and content transformation initiatives. You will partner closely with Marketing, Regulatory, Legal, Technical, IT, and Supply Chain to uphold Elanco’s standards of quality and integrity and directly influence how we communicate with our customers.

Responsibilities
• Own and manage the end-to-end TLR review process for promotional materials, ensuring compliance, efficiency, and audit readiness.
• Enforce submission standards, manage stakeholder communications, and co-lead Marketing Operations Connects to drive alignment and continuous improvement.
• Support content transformation goals by reducing review cycle times, improving content quality and consistency, and enabling content reuse through process and technology enhancements.
• Establish and monitor key performance metrics, reporting on process health and identifying opportunities for optimization.
• Lead regulated marketing art and label management projects, including ownership of the central label repository and coordination of packaging changes, while overseeing contractor workflows supporting daily operations.

Requirements
• Bachelor’s degree in marketing, Business, Communications, Regulatory Affairs, or a related field.
• A minimum of 7 years of progressive experience in marketing operations, project management, process design, or compliance within a regulated environment.
• Strong project management capability and the ability to lead cross-functional initiatives and influence stakeholders.

Nice-to-haves
• Experience with TLR review platforms (e.g., Veeva PromoMats), Digital Asset Management (DAM) systems, and marketing technology tools.
• Proven success driving governance, audit readiness, and compliance programs in regulated industries.
• Experience supporting or leading content transformation, taxonomy development, or DAM initiatives.
• A tech-forward, innovative mindset, including experience using AI or automation to improve efficiency.
• Excellent communication skills with the ability to serve as an internal expert and trusted advisor.

Benefits
• Multiple relocation packages
• Two weeklong shutdowns (mid-summer and year-end) in the US (in addition to PTO)
• 8-week parental leave
• 9 Employee Resource Groups
• Annual bonus offering
• Flexible work arrangements
• Up to 6% 401K matching

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