Marketing & Guest (Airbnb) Relations Specialist
About the position
The Marketing & Guest Relations Specialist at Ooda Host is a multifaceted role focused on enhancing the company's digital presence, ensuring exceptional guest experiences, and providing executive support. This position is integral to the growth and success of the short-term rental management business, blending marketing strategies with guest communication and operational excellence.
Responsibilities
ā¢ Lead digital presence and brand development across social media platforms.
,
ā¢ Manage Instagram community engagement, responding to comments and crafting personalized messages.
,
ā¢ Maintain profiles on Google Business, Yelp, and Apple Maps, ensuring content accuracy.
,
ā¢ Create and manage blog content, producing 2-4 monthly posts on industry insights and property management tips.
,
ā¢ Handle approximately 35 daily guest messages across 20 properties, ensuring timely responses and high satisfaction rates.
,
ā¢ Provide real-time guest support during designated shifts, including evenings and weekdays.
,
ā¢ Assist the CEO with administrative tasks and manage confidential information.
,
ā¢ Aid in onboarding new properties and maintaining accurate documentation.
Requirements
ā¢ Exceptional communication skills (verbal and written).
,
ā¢ Proficiency in social media management and digital platforms.
,
ā¢ Detail-oriented with strong multitasking abilities.
,
ā¢ Ability to work both independently and collaboratively.
,
ā¢ Experience with Google Workspace tools.
Nice-to-haves
ā¢ Experience in the hospitality or property management industry.
,
ā¢ Familiarity with digital marketing strategies and tools.
Benefits
ā¢ Health insurance
Apply Now
The Marketing & Guest Relations Specialist at Ooda Host is a multifaceted role focused on enhancing the company's digital presence, ensuring exceptional guest experiences, and providing executive support. This position is integral to the growth and success of the short-term rental management business, blending marketing strategies with guest communication and operational excellence.
Responsibilities
ā¢ Lead digital presence and brand development across social media platforms.
,
ā¢ Manage Instagram community engagement, responding to comments and crafting personalized messages.
,
ā¢ Maintain profiles on Google Business, Yelp, and Apple Maps, ensuring content accuracy.
,
ā¢ Create and manage blog content, producing 2-4 monthly posts on industry insights and property management tips.
,
ā¢ Handle approximately 35 daily guest messages across 20 properties, ensuring timely responses and high satisfaction rates.
,
ā¢ Provide real-time guest support during designated shifts, including evenings and weekdays.
,
ā¢ Assist the CEO with administrative tasks and manage confidential information.
,
ā¢ Aid in onboarding new properties and maintaining accurate documentation.
Requirements
ā¢ Exceptional communication skills (verbal and written).
,
ā¢ Proficiency in social media management and digital platforms.
,
ā¢ Detail-oriented with strong multitasking abilities.
,
ā¢ Ability to work both independently and collaboratively.
,
ā¢ Experience with Google Workspace tools.
Nice-to-haves
ā¢ Experience in the hospitality or property management industry.
,
ā¢ Familiarity with digital marketing strategies and tools.
Benefits
ā¢ Health insurance
Apply Now