Marketing & Guest (Airbnb) Relations Specialist
About the position
The Marketing & Guest Relations Specialist at Ooda Host is a multifaceted role focused on enhancing the company's digital presence, ensuring exceptional guest experiences, and providing executive support. This position is integral to the growth and success of the short-term rental management business, blending marketing strategies with guest communication and operational excellence.
Responsibilities
Ā Lead digital presence and brand development across social media platforms.
,
Ā Manage Instagram community engagement, responding to comments and crafting personalized messages.
,
Ā Maintain profiles on Google Business, Yelp, and Apple Maps, ensuring content accuracy.
,
Ā Create and manage blog content, producing 2-4 monthly posts on industry insights and property management tips.
,
Ā Handle approximately 35 daily guest messages across 20 properties, ensuring timely responses and high satisfaction rates.
,
Ā Provide real-time guest support during designated shifts, including evenings and weekdays.
,
Ā Assist the CEO with administrative tasks and manage confidential information.
,
Ā Aid in onboarding new properties and maintaining accurate documentation.
Requirements
Ā Exceptional communication skills (verbal and written).
,
Ā Proficiency in social media management and digital platforms.
,
Ā Detail-oriented with strong multitasking abilities.
,
Ā Ability to work both independently and collaboratively.
,
Ā Experience with Google Workspace tools.
Nice-to-haves
Ā Experience in the hospitality or property management industry.
,
Ā Familiarity with digital marketing strategies and tools.
Benefits
Ā Health insurance
Apply Now
The Marketing & Guest Relations Specialist at Ooda Host is a multifaceted role focused on enhancing the company's digital presence, ensuring exceptional guest experiences, and providing executive support. This position is integral to the growth and success of the short-term rental management business, blending marketing strategies with guest communication and operational excellence.
Responsibilities
Ā Lead digital presence and brand development across social media platforms.
,
Ā Manage Instagram community engagement, responding to comments and crafting personalized messages.
,
Ā Maintain profiles on Google Business, Yelp, and Apple Maps, ensuring content accuracy.
,
Ā Create and manage blog content, producing 2-4 monthly posts on industry insights and property management tips.
,
Ā Handle approximately 35 daily guest messages across 20 properties, ensuring timely responses and high satisfaction rates.
,
Ā Provide real-time guest support during designated shifts, including evenings and weekdays.
,
Ā Assist the CEO with administrative tasks and manage confidential information.
,
Ā Aid in onboarding new properties and maintaining accurate documentation.
Requirements
Ā Exceptional communication skills (verbal and written).
,
Ā Proficiency in social media management and digital platforms.
,
Ā Detail-oriented with strong multitasking abilities.
,
Ā Ability to work both independently and collaboratively.
,
Ā Experience with Google Workspace tools.
Nice-to-haves
Ā Experience in the hospitality or property management industry.
,
Ā Familiarity with digital marketing strategies and tools.
Benefits
Ā Health insurance
Apply Now