Market Operations Lead (Evening Shift) - Remote
Join our mission-driven team and thrive in a culture of innovation and teamwork! We're seeking a highly skilled Market Operations Lead to join our team at Pomelo Care, a cutting-edge healthcare technology company transforming outcomes for pregnant people and babies. As a Market Operations Lead, you will play a critical role in optimizing clinical pod operations to exceed financial goals and improve patient outcomes.
About Us
Pomelo Care is a multi-disciplinary team of clinicians, engineers, and problem solvers passionate about improving care for moms and babies. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year.
Role Description
As a Market Operations Lead, you will be responsible for leading the operations and evening coverage of all care delivery pods, consisting of multi-specialty clinicians, triage/evening nurses, and support team members. Your primary objective will be to optimize pod performance, ensuring growth targets, profitability goals, and clinical outcomes metrics are met.
Key Responsibilities:
Lead the operations and evening coverage of care delivery pods
Be accountable for pod performance, including hitting growth targets, profitability goals, and clinical outcomes metrics
Collaborate with marketing, population health, and clinical teams to establish regular patient engagement and outcomes goals
Ensure effective communication and collaboration with day shift Market Operations Leads
Monitor pod performance, identifying areas for improvement and developing plans to optimize processes
Analyze data and metrics to gain insights into pod performance
Co-lead daily huddles for the clinical team alongside pod provider leads
Who You Are
We're looking for a highly motivated and results-driven professional with:
4+ years of operations or consulting experience, ideally in healthcare delivery or a high-growth startup
Strong analytical and problem-solving skills, with a data-driven approach
Excellent communication and collaboration skills
Meticulous attention to detail and highly organized
Comfort with ambiguity and ability to work cross-functionally
Passion for maternal and child health
What We Offer
By joining our team, you'll enjoy:
Competitive salary ($85,000 - $95,000)
Generous equity compensation
Unlimited vacation
Competitive healthcare benefits
Membership in the First Round Network
A dynamic and supportive work environment
How to Apply
If you're a motivated and results-driven professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity. Apply Now
Apply Now
About Us
Pomelo Care is a multi-disciplinary team of clinicians, engineers, and problem solvers passionate about improving care for moms and babies. Our technology-driven care platform enables us to engage patients early, conduct individualized risk assessments for poor pregnancy outcomes, and deliver coordinated, personalized virtual care throughout pregnancy, NICU stays, and the first postpartum year.
Role Description
As a Market Operations Lead, you will be responsible for leading the operations and evening coverage of all care delivery pods, consisting of multi-specialty clinicians, triage/evening nurses, and support team members. Your primary objective will be to optimize pod performance, ensuring growth targets, profitability goals, and clinical outcomes metrics are met.
Key Responsibilities:
Lead the operations and evening coverage of care delivery pods
Be accountable for pod performance, including hitting growth targets, profitability goals, and clinical outcomes metrics
Collaborate with marketing, population health, and clinical teams to establish regular patient engagement and outcomes goals
Ensure effective communication and collaboration with day shift Market Operations Leads
Monitor pod performance, identifying areas for improvement and developing plans to optimize processes
Analyze data and metrics to gain insights into pod performance
Co-lead daily huddles for the clinical team alongside pod provider leads
Who You Are
We're looking for a highly motivated and results-driven professional with:
4+ years of operations or consulting experience, ideally in healthcare delivery or a high-growth startup
Strong analytical and problem-solving skills, with a data-driven approach
Excellent communication and collaboration skills
Meticulous attention to detail and highly organized
Comfort with ambiguity and ability to work cross-functionally
Passion for maternal and child health
What We Offer
By joining our team, you'll enjoy:
Competitive salary ($85,000 - $95,000)
Generous equity compensation
Unlimited vacation
Competitive healthcare benefits
Membership in the First Round Network
A dynamic and supportive work environment
How to Apply
If you're a motivated and results-driven professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity. Apply Now
Apply Now