Manual QA Engineer (Mid-level) ID67829
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for a QA Engineer (Mid-level) to ensure the stability and reliability of a live Hiring Events platform serving clients across the U.S. You will perform functional, regression, and end-to-end testing, validate REST APIs with Postman, execute SQL-based backend verification, and collaborate with Engineering, Product, and Client Support teams to triage and resolve production issues. The role requires strong investigative skills and comfort operating in a fast-paced, real-time production environment.
WHAT YOU WILL DO
- Analyze, troubleshoot, and help resolve production issues impacting live hiring events;
- Perform manual, functional, regression, and end-to-end testing across platform workflows;
- Validate REST APIs, integrations, and backend services using Postman;
- Execute backend data validation and troubleshooting using SQL queries;
- Reproduce, document, and track defects, workflow issues, and test results in Jira;
- Collaborate closely with Engineering, Product, Client Support, and GTM teams to investigate and resolve client-reported issues;
- Support incident triage activities and assist with release validation efforts;
- Validate architecture changes, new integrations, and platform enhancements prior to release;
- Investigate frontend and network-related issues using browser developer tools;
- Ensure issues are resolved within SLA expectations while maintaining high client satisfaction;
- Participate in Agile and Scrum ceremonies including sprint planning, standups, retrospectives, and release testing activities;
- Interpret business requirements and product needs to design effective test cases and validation scenarios;
- Contribute to improving testing processes, workflows, and production support practices;
- Validate accessibility compliance and usability standards, including WCAG requirements.
MUST HAVES
- 2+ years of experience in QA, manual testing, or production support and testing environments;
- Strong experience with manual testing methodologies, including functional, regression, and end-to-end testing;
- Hands-on experience testing REST APIs using Postman;
- Strong SQL skills for backend validation, troubleshooting, and data verification;
- Experience validating backend integrations and services;
- Experience documenting and managing defects using Jira;
- Strong understanding of user workflows, product functionality, and business requirements;
- Ability to create and execute meaningful test cases based on business problems and product requirements;
- Experience working in Agile and Scrum environments;
- Strong collaboration and communication skills across technical and non-technical teams;
- Experience troubleshooting production issues in client-facing applications;
- Familiarity with browser developer tools for frontend and network investigation;
- Experience with accessibility standards and WCAG compliance testing;
- Upper-intermediate English level.
NICE TO HAVES
- Experience using Datadog for monitoring, log analysis, and troubleshooting;
- Familiarity with Kafka and asynchronous workflow validation;
- Exposure to MongoDB or other NoSQL databases;
- Understanding of CI/CD pipelines, deployment processes, and release validation;
- Experience working with SaaS products or customer-facing and employer-facing platforms;
- Previous experience supporting live production systems with high user activity.
PERKS AND BENEFITS
- Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
- Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
- Exciting projects: Modern solutions with Fortune 500 and top product companies.
- Flextime: Flexible schedule with remote and office options.
Apply To This Job
WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
ABOUT THE ROLE
We are looking for a QA Engineer (Mid-level) to ensure the stability and reliability of a live Hiring Events platform serving clients across the U.S. You will perform functional, regression, and end-to-end testing, validate REST APIs with Postman, execute SQL-based backend verification, and collaborate with Engineering, Product, and Client Support teams to triage and resolve production issues. The role requires strong investigative skills and comfort operating in a fast-paced, real-time production environment.
WHAT YOU WILL DO
- Analyze, troubleshoot, and help resolve production issues impacting live hiring events;
- Perform manual, functional, regression, and end-to-end testing across platform workflows;
- Validate REST APIs, integrations, and backend services using Postman;
- Execute backend data validation and troubleshooting using SQL queries;
- Reproduce, document, and track defects, workflow issues, and test results in Jira;
- Collaborate closely with Engineering, Product, Client Support, and GTM teams to investigate and resolve client-reported issues;
- Support incident triage activities and assist with release validation efforts;
- Validate architecture changes, new integrations, and platform enhancements prior to release;
- Investigate frontend and network-related issues using browser developer tools;
- Ensure issues are resolved within SLA expectations while maintaining high client satisfaction;
- Participate in Agile and Scrum ceremonies including sprint planning, standups, retrospectives, and release testing activities;
- Interpret business requirements and product needs to design effective test cases and validation scenarios;
- Contribute to improving testing processes, workflows, and production support practices;
- Validate accessibility compliance and usability standards, including WCAG requirements.
MUST HAVES
- 2+ years of experience in QA, manual testing, or production support and testing environments;
- Strong experience with manual testing methodologies, including functional, regression, and end-to-end testing;
- Hands-on experience testing REST APIs using Postman;
- Strong SQL skills for backend validation, troubleshooting, and data verification;
- Experience validating backend integrations and services;
- Experience documenting and managing defects using Jira;
- Strong understanding of user workflows, product functionality, and business requirements;
- Ability to create and execute meaningful test cases based on business problems and product requirements;
- Experience working in Agile and Scrum environments;
- Strong collaboration and communication skills across technical and non-technical teams;
- Experience troubleshooting production issues in client-facing applications;
- Familiarity with browser developer tools for frontend and network investigation;
- Experience with accessibility standards and WCAG compliance testing;
- Upper-intermediate English level.
NICE TO HAVES
- Experience using Datadog for monitoring, log analysis, and troubleshooting;
- Familiarity with Kafka and asynchronous workflow validation;
- Exposure to MongoDB or other NoSQL databases;
- Understanding of CI/CD pipelines, deployment processes, and release validation;
- Experience working with SaaS products or customer-facing and employer-facing platforms;
- Previous experience supporting live production systems with high user activity.
PERKS AND BENEFITS
- Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
- Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
- Exciting projects: Modern solutions with Fortune 500 and top product companies.
- Flextime: Flexible schedule with remote and office options.
Apply To This Job