Manager, UX Research (Remote)

Job Overview Job Title: Manager, UX Research (Remote) Company: Jobgether (Partner Company) Location: California, United States Job Type: Full-time Category: UX Research Management / Product Operations Date Posted: February 28, 2026 Experience Level: 10+ Years (with 2+ years of management) Remote Status: Fully Remote Role Summary • Lead and evolve a comprehensive UX Research strategy across a multi-product ecosystem, ensuring user insights directly inform critical product and business decisions. • Drive the development and implementation of a scalable research operating model, focusing on both direct research by the team and enabling research across other functions. • Manage, mentor, and develop a team of UX Researchers, upholding high standards of research quality and ethical practice. • Integrate advanced methodologies, including AI, into research workflows to enhance efficiency, rigor, and impact. • Partner closely with Product Management, Design, and Engineering to translate user needs and feedback into actionable product strategies and impactful customer experiences. Enhancement Note: This role is posted by Jobgether on behalf of a partner company. The emphasis on "multi-product ecosystem" and "evolving UX Research standards and practices" suggests a mid-to-large size organization with a mature or rapidly growing product portfolio. The need for a "scalable research operating model" and "designing research systems for non-researchers" indicates a focus on operationalizing research and democratizing insights, which are key themes in modern product operations and GTM strategy. Primary Responsibilities • Define and refine the overarching UX Research strategy, aligning it with the company's product roadmap and business objectives across multiple product lines. • Translate complex business and product questions into well-defined, actionable qualitative and mixed-methods research plans. • Design, implement, and continuously optimize a scalable research operating model that ensures consistent, high-quality user insight generation and dissemination. • Provide leadership, mentorship, and professional development to a team of UX Researchers, fostering a collaborative and high-performance research culture. • Clearly articulate the roles and responsibilities of UX Researchers versus other team members involved in user research activities (democratization). • Strategically incorporate Artificial Intelligence (AI) tools and techniques into research workflows to improve efficiency, data analysis, and insight generation. • Collaborate effectively with cross-functional stakeholders in Product, Design, Engineering, Marketing, and Data Science to ensure user insights are integrated into strategic planning and decision-making processes. • Champion the voice of the user throughout the product development lifecycle, ensuring user needs and pain points are understood and addressed. • Support the development and execution of product strategies informed by robust user research findings. • Maintain research quality and integrity, especially in environments where research responsibilities are shared or democratized. Enhancement Note: The responsibilities highlight a strategic leadership role focused on building and scaling a research function. The mention of "democratized environments" and "designing research systems for non-researchers" implies a need for strong process orientation and the ability to create frameworks that empower other teams while maintaining quality control, a crucial aspect of operational efficiency in product development. Skills & Qualifications Education: While not explicitly stated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Computer Science, or a related field is typically expected for senior research roles. Experience: • Minimum of eight (8) years of hands-on experience conducting primary user research using a variety of qualitative and mixed methods. • Minimum of two (2) years in a direct management or leadership role, responsible for mentoring, developing, and leading a team of UX Researchers. Required Skills: • Deep expertise in qualitative research methodologies (e.g., interviews, usability testing, ethnography, diary studies). • Proficiency in mixed-methods research, blending qualitative and quantitative data for comprehensive insights. • Demonstrated ability to design and implement scalable research operating models and frameworks. • Strong leadership and team development skills, with a track record of mentoring and growing research talent. • Strategic thinking and the ability to translate research findings into clear, actionable product and business recommendations. • Experience in developing research systems or guidelines that enable non-researchers to conduct effective user research. • Skill in maintaining high standards of research quality and rigor in democratized research environments. • Thoughtful experience i