Manager, Sports & Entertainment Vertical

We’re looking for an experienced and passionate leader to guide Conversica’s Sports & Entertainment Vertical. In this role, you’ll shape the strategy, growth, and success of a high-potential business segment—helping sports teams, leagues, and entertainment organizations unlock more value from our AI-powered solutions. You’ll lead sales and customer success efforts across the vertical, collaborate with cross-functional teams to expand our market presence, and play a key role in defining how Conversica shows up in the sports and entertainment space. This is a strategic, high-impact position for someone who thrives on building, leading, and inspiring teams while driving measurable business results. Key Responsibilites • Lead the Sports & Entertainment vertical strategy, setting direction and targets aligned with company goals. • Partner with Sales, Customer Success, Marketing, and Product teams to execute go-to-market plans and deliver customer success. • Represent the vertical internally and externally—sharing customer insights, market trends, and partnership opportunities. • Oversee forecasting, pipeline management, and performance reporting to ensure sustainable growth. • Guide Account Executives and Customer Success Managers to achieve revenue and retention targets. • Collaborate with Marketing on campaigns, messaging, and industry events to strengthen Conversica’s brand presence. • Provide strategic input to Product and Engineering on vertical-specific enhancements. • Build and develop a high-performing team and culture focused on accountability, collaboration, and results. Qualifications • 8+ years of experience in SaaS sales, account management, or customer success roles. • 5+ years of experience in the sports, entertainment, or media industries. • Proven ability to lead teams or cross-functional initiatives that drive revenue and customer growth. • Strong business acumen and executive presence, with the ability to engage senior stakeholders. • Demonstrated success developing and executing go-to-market strategies. • Excellent communication and collaboration skills across departments. • Experience working with professional sports organizations, leagues, or entertainment brands. • Background in scaling a new business line or vertical within a SaaS company (preferred). • Familiarity with Salesforce or other CRM tools. #LI-Remote Apply tot his job