Manager, Revenue Operations

The Opportunity: We are seeking a highly motivated and experienced Revenue Operations Manager to drive efficiency and strategic projects across our revenue-generating functions. This role is unique, splitting the focus equally between maintaining and optimizing our core Revenue Operations (RevOps) infrastructure and leading high-impact, revenue-related projects. The ideal candidate will be a hands-on operator with a strategic mindset, capable of managing complex systems, data, and processes, while also successfully driving cross-functional initiatives to completion. What You’ll Be Doing: System Administration: Coordinate with our systems administration team and own the optimization of our key revenue technology stack (CRM, Marketing Automation, Sales Engagement, etc.), ensuring seamless integration and data flow. Data Management & Reporting: Ensure data quality and integrity across all revenue systems and Gloo organizations. Develop and maintain dashboards and reports to provide actionable insights into sales, marketing, and customer success performance. Process Optimization: Continuously support, evaluate, and refine revenue processes (e.g., renewal processes, sales forecasting, territory planning/account assignments, reporting, etc) to maximize efficiency and scalability. Enablement & Documentation: Develop and maintain process documentation and training materials for the revenue team related to revenue operations, ensuring high adoption of tools and processes. Forecasting Support: Assist in the revenue forecasting process, providing necessary data, tools, and analysis to support accurate and timely projections. Deal Desk and Contracting Support: Support management of contracting processes for our sales, customer success, and legal departments. CRM data integrity: Ensuring account and opportunity data represents accurate information. Lead and execute strategic projects focused on accelerating revenue growth and improving operational effectiveness. These projects will vary but may include: Design and implementation of a new commission structure. Evaluation and integration of new revenue technology. Market research and Total Addressable Market analysis. Supporting new Go-to-market strategies and plans Expansion into new markets, requiring the setup of goals, objectives, and KPIs Ad-hoc business and financial analysis What We’re Looking For: 5-7+ years of experience in Revenue Operations, Sales Operations, or Business Operations. Proven expertise as an administrator for a major CRM (e.g., Salesforce, HubSpot). Strong analytical skills with the ability to translate data into actionable strategies. Demonstrated ability to successfully manage and deliver complex, cross-functional projects. Excellent communication and collaboration skills, capable of working effectively with technical and business stakeholders. Familiarity with data warehousing and BI tools (e.g., Tableau, Looker) (preferred). Experience in both a B2B sales led and B2B product led environment (preferred). Job Location: Remote Compensation: $130-150k Our Team Members Enjoy: Competitive compensation and discretionary performance bonus commensurate with experience Flexible PTO policy and state-compliant sick leave to support your well-being Medical, Dental, and Vision plans with up to 90% coverage for employees Generous employer HSA contributions for HDHP elections Employer-sponsored 401k program with a 2% employer match Learning & Development stipend available after 6 months of employment Paid Parental Leave A dynamic, talented team, dedicated to changing the world and building an incredible business Onsite and virtual social events to keep us connected in our hybrid work environment Applicants must be currently authorized to work in the United States on a full-time basis. At this time, Gloo is only able to consider candidates who are U.S. Citizens, U.S. Permanent Resident s, and individuals eligible for H-1B transfer or petition (we are unable to sponsor new H-1B visas). Gloo is committed to providing an inclusive and accessible experience for all candidates. If you require a reasonable accommodation during the application or interview process, please contact us at [email protected] to let us know how we can support you. Job is posted until filled.