Manager, PC Brand Services (Bilingual Japanese/English)

About the position This role carries dual responsibilities: Team Management : Managing the plush development and coordination team. Strategic Execution : Driving plush initiative and TPC related product project, working closely with internal stakeholders and external partners to ensure successful planning and execution. The ideal candidate is a native level English – Japanese bilingual and has proven expertise in plush and related product development and management. They have experienced in stakeholder engagement, capable of balancing strategic initiatives with hands-on execution, and committed to delivering results through both team leadership and individual contributions. An understanding of the overall Pokémon brand and its characters is a plus. The candidate will be expected to immerse themselves in the Pokémon brand; this ranges from playing video and trading card games to watching the animated series. Responsibilities • Assist in developing and executing strategies for plush and other TPC-related products, ensuring alignment with business goals and brand standards. • Manage the project of plush and other TPC-related product development. • Build and strengthen the relationships with external partners, actively manage the production schedules and quality standards. • Lead coordination of the data integration with TPC’s system. • Act as the primary point of contact, coordinate and collaborate with TPC, other Pokémon group companies, and internal stakeholders to ensure smooth execution of various initiatives and projects. • Oversee team operations, including workload management, role assignment, and progress tracking. • Guide the plush development, sample review, and quality standards for team members. • Implement process improvements and best practices to enhance development efficiency and product quality. • Build and lead a high-performing team. • Define team structure, roles, and responsibilities to support scalable operation. • Foster a culture of collaboration, accountability, and continuous improvement through mentorship, coaching, and professional development. • Set clear goals and performance metrics, conduct regular feedback sessions, and support career growth for team members. Requirements • 5+ years of experience in product development, merchandising, or related industries. • 3+ years of experience managing and leading high-performing teams. • Experience developing plush or other 3D product, with strong knowledge of materials, production, and quality control. • Japanese and English speaking and writing ability at native level. • Familiarity with Japanese business protocol. • Bachelors degree or equivalent required. • Strong stakeholder management and cross-functional collaboration skills. • Ability to balance people management responsibilities with individual contributor duties. • Ability to thrive in a fast-paced, matrixed environment with multiple priorities and simultaneous projects. • Proficient in Microsoft Office including Outlook, Excel, PowerPoint, Microsoft Word. • International business travel required. Nice-to-haves • Familiarity in Slack, Confluence, and SharePoint is a plus • An understanding of the overall Pokémon brand and its characters is a plus. Benefits • Competitive cash-based compensation programs. • 100% employer-paid healthcare premiums for you. • Generous paid family leave. • Employer-paid life insurance. • Employer-paid long and short-term income protection insurance. • US Employees: 401k Employer Matching. • UK/IRE/MX Employees: Pension Employer Contributions. • Fitness reimbursement. • Commuter benefit. • LinkedIn learning. • Comprehensive relocation package for certain roles. • Hybrid work environment.