Manager Ops Data Analytics
Manager, Ops Data Analytics and Reporting
📍 Remote | 🕒 Full-Time | 💼 Exempt
Role Summary:
The Manager, Ops Data Analytics and Reporting develops, implements, and oversees data analysis, visualizations, evaluations, and other strategies to optimize statistical efficiency and deliver actionable insights to a variety of stakeholders. This role will focus on improving our data infrastructure, refining analytics models, and guiding decision-making through detailed reporting. The Manager will play a critical role in building and optimizing analytical solutions that align with organizational goals and address the unique challenges of healthcare staffing.
This role works closely with a variety of internal and external stakeholders, including but not limited to, client healthcare executives, internal executives and senior leaders, other SimpliFi team members, cross-departmental team members, and vendor partners.
Key Responsibilities:
Develop and maintain a variety of dashboards, scorecards, and reporting tools (standard, ongoing, ad-hoc) that deliver real-time insights and data visualization on staffing trends, demand forecasting and operational performance
Manage SimpliFi's survey and evaluation data for all performance and assignment completion evaluations across clients
Develop and implement a data management strategy to ensure data accuracy, accessibility, relevance, and consistency across systems
Develop, maintain, and manage a robust menu of scheduled reporting and analysis to inform business decision-making
Work closely with Operations and Client Strategy to develop analytics tools that align with business objectives; apply industry knowledge to interpret data and improve performance
Develop, implement, and maintain a system for keeping data/reporting SOPs current
Lead and/or participate in data and analytics projects by executing the entire data analytics life cycle (e.g., including meeting with business stakeholder, gathering requirements/discovery, data preparation/cleaning, building reports visualizations, communicating results, operationalization)
Continually explore and implement ways to improve/streamline current data gathering and reporting processes for maximum efficiency and scalability
Serve as an advisory resource for other team members by providing guidance and assistance on data and analytics-related interactions
Other duties as assigned
Required Qualifications:
High school diploma or equivalent
3 years of data analysis, reporting, and data visualization experience
Advanced proficiency in data analysis tools and visualization tools, such as DOMO, Tableau, or similar Qlik BI tools
Prior experience with AirTable, VNDLY, B4Health, monday.com or similar tools
Thorough understanding of Healthcare terminology, Managed Services Provider (MSP) programs and Vendor Management (VMS) systems
Proven success delivering and presenting analytical solutions and insights to external stakeholders
Extreme attention to detail
Ability to juggle multiple tasks/priorities with competing interests without losing efficiency
Familiarity with ticketing support systems (i.e., Happy Fox or similar)Demonstrated ability to work collaboratively in a fast-paced, dynamic environment, with a high level of attention to detail and accuracy
Excellent communication skills, with the ability to effectively present data findings and insights to diverse audiences, including executive leaders, client stakeholders, and peers
Proficient with Microsoft Office Word, Excel, Outlook, and PowerPoint
Ability to mentor and develop others
Will accept any suitable combination of education, training, or experience
Preferred Qualifications:
Bachelor’s degree in Business or Healthcare Administration, Operations, Business Analytics, or a related field and/or equivalent work experience
Prior experience in healthcare MSP setting and/or experience managing data across a variety of reporting and visualization tools
Prior experience managing a ticketing support system (i.e., Happy Fox or similar)
Core Values:
Own Your Relationships – Be someone others can count on
Own the Outcome – Deliver results through accountability and follow-through
Obsess Over the Experience – Make every interaction meaningful
Act with Integrity & Respect – Do what’s right, always
Comp & Benefits:
$75,000 - $85,800 per year
Benefits (Start Day 1!):
Medical, Dental, Vision, Life, and Long-Term Disability
Short-Term Disability, Accident, Critical Illness
Legal Assistance, Identity Protection, Pet Coverage
Retirement Plan with Employer Match
Generous vacation plan + 8.5 paid holidays
📍 Remote | 🕒 Full-Time | 💼 Exempt
Role Summary:
The Manager, Ops Data Analytics and Reporting develops, implements, and oversees data analysis, visualizations, evaluations, and other strategies to optimize statistical efficiency and deliver actionable insights to a variety of stakeholders. This role will focus on improving our data infrastructure, refining analytics models, and guiding decision-making through detailed reporting. The Manager will play a critical role in building and optimizing analytical solutions that align with organizational goals and address the unique challenges of healthcare staffing.
This role works closely with a variety of internal and external stakeholders, including but not limited to, client healthcare executives, internal executives and senior leaders, other SimpliFi team members, cross-departmental team members, and vendor partners.
Key Responsibilities:
Develop and maintain a variety of dashboards, scorecards, and reporting tools (standard, ongoing, ad-hoc) that deliver real-time insights and data visualization on staffing trends, demand forecasting and operational performance
Manage SimpliFi's survey and evaluation data for all performance and assignment completion evaluations across clients
Develop and implement a data management strategy to ensure data accuracy, accessibility, relevance, and consistency across systems
Develop, maintain, and manage a robust menu of scheduled reporting and analysis to inform business decision-making
Work closely with Operations and Client Strategy to develop analytics tools that align with business objectives; apply industry knowledge to interpret data and improve performance
Develop, implement, and maintain a system for keeping data/reporting SOPs current
Lead and/or participate in data and analytics projects by executing the entire data analytics life cycle (e.g., including meeting with business stakeholder, gathering requirements/discovery, data preparation/cleaning, building reports visualizations, communicating results, operationalization)
Continually explore and implement ways to improve/streamline current data gathering and reporting processes for maximum efficiency and scalability
Serve as an advisory resource for other team members by providing guidance and assistance on data and analytics-related interactions
Other duties as assigned
Required Qualifications:
High school diploma or equivalent
3 years of data analysis, reporting, and data visualization experience
Advanced proficiency in data analysis tools and visualization tools, such as DOMO, Tableau, or similar Qlik BI tools
Prior experience with AirTable, VNDLY, B4Health, monday.com or similar tools
Thorough understanding of Healthcare terminology, Managed Services Provider (MSP) programs and Vendor Management (VMS) systems
Proven success delivering and presenting analytical solutions and insights to external stakeholders
Extreme attention to detail
Ability to juggle multiple tasks/priorities with competing interests without losing efficiency
Familiarity with ticketing support systems (i.e., Happy Fox or similar)Demonstrated ability to work collaboratively in a fast-paced, dynamic environment, with a high level of attention to detail and accuracy
Excellent communication skills, with the ability to effectively present data findings and insights to diverse audiences, including executive leaders, client stakeholders, and peers
Proficient with Microsoft Office Word, Excel, Outlook, and PowerPoint
Ability to mentor and develop others
Will accept any suitable combination of education, training, or experience
Preferred Qualifications:
Bachelor’s degree in Business or Healthcare Administration, Operations, Business Analytics, or a related field and/or equivalent work experience
Prior experience in healthcare MSP setting and/or experience managing data across a variety of reporting and visualization tools
Prior experience managing a ticketing support system (i.e., Happy Fox or similar)
Core Values:
Own Your Relationships – Be someone others can count on
Own the Outcome – Deliver results through accountability and follow-through
Obsess Over the Experience – Make every interaction meaningful
Act with Integrity & Respect – Do what’s right, always
Comp & Benefits:
$75,000 - $85,800 per year
Benefits (Start Day 1!):
Medical, Dental, Vision, Life, and Long-Term Disability
Short-Term Disability, Accident, Critical Illness
Legal Assistance, Identity Protection, Pet Coverage
Retirement Plan with Employer Match
Generous vacation plan + 8.5 paid holidays