Manager, Operations – Medical Record Retrieval

Job Description:
• Ensure all required tasks are performed in a consistent, timely, and highly professional manner
• Organize, lead, and participate in client meetings to ensure existing programs and services meet and/or exceed customer expectations
• Lead a team of functional release of information specialists to achieve goals and objectives quickly, efficiently and profitably
• Hire and retain talent, provide clear direction and accountability to employees, coach and mentor key employees, maintain core values and culture
• Work with domestic and global partners to maintain excellent turnaround time and quality standards for release of information
• New client implementation and customized project management to meet client needs
• Prepare monthly portfolio presentations for senior leadership
• Assist in the development of annual budgeting and fiscal planning as required
• Identify opportunities for growth

Requirements:
• Bachelor’s degree and prior experience, preferred
• Extremely team oriented
• High proficiency in Microsoft products required, Outlook, Word and Excel
• Ability to work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlines
• Superior communication skills
• Outstanding customer service with strong negotiation skills
• Detail oriented, with strong analytical skills and effective problem-solving skills
• Ability to handle confidential materials and information in a professional manner
• Availability to travel as needed; could be extensive and include overnight stays

Benefits:
• Health insurance
• Professional development opportunities
• Paid time off

Apply Now

Apply Now