Manager of UX Research (Remote)

Remote Full-time
About the position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior UX Research Manager - REMOTE. In this role, you will have the opportunity to lead and develop a growing research practice within a multi-product ecosystem. The position requires a dynamic leader capable of evolving UX Research standards and practices to ensure they underpin critical product and business decisions. You'll collaborate with cross-functional teams to integrate user insights into strategic planning and drive impactful outcomes. Your expertise will be pivotal as we shape the future of our product offerings and enhance customer experiences through high-quality research.

Responsibilities
• Define and evolve UX Research strategy across the product ecosystem.
• Translate complex customer questions into actionable research approaches.
• Design and implement a scalable research operating model.
• Lead and develop a team of UX Researchers, maintaining high standards.
• Clarify roles in research led by UX Researchers versus enabled across teams.
• Incorporate AI into research workflows for improved efficiency.
• Partner with Product, Design, and Engineering to inform decisions.
• Support the integration of user insights into product strategy.

Requirements
• Eight or more years of experience in primary user research.
• Two or more years managing and developing UX Researchers.
• Experience in building or maturing a UX Research function.
• Strong command of qualitative and mixed methods.
• Ability to connect research insights to business outcomes.
• Experience designing research systems for non-researchers.
• Ability to maintain research quality in democratized environments.
• Experience thoughtfully integrating AI into research workflows.
• Strong communication and influencing skills.

Benefits
• Competitive salary and annual bonuses.
• Comprehensive health benefits package.
• Generous parental leave plan.
• 401k matching program.
• Company-wide outdoor adventures and perks.
• Annual funds for active lifestyle.
• Flexible time away package including PTO and holidays.

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