Manager of Associate Experience - Hybrid
About the position Responsibilities • Leads and prioritizes work for the Associate Experience Team including various programs and processes. • Manages members of the Associate Experience team, providing coaching, guidance, and career development. • Develops and leads strategies to support team innovation, technology integration, process improvement, and collaboration. • Establishes and leads administrative and logistical strategies that align with AR COE priorities. • Acts as liaison for the TAAP program. • Oversees the execution of the Gift of the Heart Program and makes recommendations to HR leaders. • Develops strategy and execution of all Associate Experience reporting. • Builds close relationships with departments and functional areas outside of Associate Experience. • Provides leadership and guidance for the Service Now platform. • Collaborates with Positive Associate Relations and other leaders to ensure consistent operations support. • Coaches clients, peers, and direct reports regularly. • Promotes and advocates Open Door through ongoing execution of all Associate Experience initiatives. • Handles special projects as assigned. Requirements • Bachelor's Degree or equivalent experience. • 5-7 years of human resources experience. • Associate Relations/Experience experience preferred. • 3 years of data analytics/reporting experience. • 2+ years in a leadership role. • Detailed knowledge of Human Resources practices. • Strong organization and strategic planning skills. • Leadership experience and ability to positively influence management and teams. • Strong communication and interpersonal skills (verbal & written). • Ability to strategize at a high level and analyze insights and trends from data. • Outstanding attention to detail. • Solution-driven problem-solving skills. • Microsoft Office Suite proficiency (with advanced expertise in Excel). • Adept technical skills. • Ability to multitask and adjust to competing priorities. Benefits • escompte pour les associés • contrepartie 401(k) • soins médicaux/dentaires/de la vue • compte épargne santé • compte FSA pour les soins de santé • assurance-vie • assurance invalidité de courte/longue durée • congés/vacances payés • congé de maladie/deuil/parental • PAE • programmes d'incitatifs pour la direction • escomptes sur l'assurance automobile/habitation • remboursement des frais de scolarité • programme de bourses d'études • aide à l'adoption/à la maternité de substitution • désaccoutumance du tabac • escomptes sur la garde d'enfants/téléphone cellulaire • assurance pour animaux de compagnie/juridique • caisse populaire • primes de recommandation Apply tot his job