Manager, Legal Operations

Job Description: • Lead, streamline, and maintain end-to-end vendor procurement workflows, from intake to review to onboarding • Manage vendor risk assessments and coordinate approvals across Legal, Finance, and Engineering • Use Salesforce/Ironclad to manage request routing, deal workflows, and relevant data inputs • Partner with Sales to support contracts, redlines, and customer-facing operational needs • Administer and optimize Ironclad, including templates, workflows, integrations, and reporting • Maintain contract lifecycle visibility and help teams track renewals, obligations, and milestones • Support the development of scalable legal processes, playbooks, templates, and cross-team tooling • Improve operational efficiency within Legal by building systems for intake, tracking, and reporting • Manage evidence collection and continuous controls monitoring using Vanta (or related tool) • Coordinate internal and external SOC audits, ensuring teams are prepared and documentation is complete • Respond to customer diligence questionnaires and security assessments using standardized materials • Work with Engineering and Product teams on data governance, privacy practices, and risk mitigation Requirements: • 5-10+ years of experience in legal operations, senior paralegal work, compliance operations, or a related field • Hands-on experience with tools such as Salesforce, Ironclad, and Vanta • Experience managing procurement workflows, vendor reviews, or contract lifecycle processes • Strong understanding of SOC 2 or similar compliance frameworks • Excellent organizational, communication, and project management skills • A builder mindset: comfortable creating structure from ambiguity and improving processes over time • Ability to create clear, scalable documentation, including playbooks and internal training Benefits: • Medical & Dental Coverage at 70% • Equity in ShopMy • Flexible PTO • 14 weeks of parental leave • Reimbursements up to $200/month to spend on teammate outings • 401k program (3% automated contribution from ShopMy!) • Wellhub Membership • Company retreats • Opportunity to monetize your influence- all employees build out a ShopMy page! • Birthday PTO Apply tot his job