Manager, Integration Architects
Job Description:
• Lead and develop a regional team of Technical Architects, providing coaching, mentorship, and performance management to ensure professional growth and delivery excellence.
• Oversee architecture delivery for customer implementations, ensuring solutions align with Coupa standards, client requirements, and industry best practices.
• Drive consistency and scalability by aligning regional activities with the global TA practice — including hiring, onboarding, and continuous capability development.
• Partner cross-functionally with Services, Product, Customer Success, and Sales to support both delivery and strategic pre-sales efforts when architectural confidence is key to closing opportunities.
• Promote innovation by developing reusable integration components, accelerators, automation tools, and governance frameworks that improve quality and efficiency.
• Serve as a senior escalation point for complex technical and architectural issues, guiding teams to effective and scalable resolutions.
• Lead and participate in consulting-wide initiatives, contributing to strategic programs that enhance delivery excellence, operational efficiency, and customer success across the Services organization.
• Ensure measurable outcomes through strong delivery KPIs, including customer satisfaction, on-time delivery, solution quality, and architectural compliance.
• Foster a culture of excellence by modeling Coupa’s core values — ensuring customer success, focusing on results, and striving for excellence in every engagement.
Requirements:
• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.
• 8+ years of experience in integration or technical architecture roles, ideally in enterprise SaaS or software consulting.
• 2+ years of people or team leadership experience, leading technical or consulting teams in a delivery environment.
• Proven expertise designing and delivering large-scale integrations with ERP systems such as SAP, Oracle, PeopleSoft, or NetSuite.
• Hands-on experience with integration technologies (sFTP, RESTful APIs, SOAP, middleware tools) and a strong foundation in SQL and relational databases.
• Domain experience in Finance and Procurement processes (Procure to Pay, Accounts Payable, Expenses) and ERP integration best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across functions and influence senior stakeholders.
• Demonstrated success driving team performance metrics (delivery quality, CSAT/NPS, and utilization).
Benefits:
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• Lead and develop a regional team of Technical Architects, providing coaching, mentorship, and performance management to ensure professional growth and delivery excellence.
• Oversee architecture delivery for customer implementations, ensuring solutions align with Coupa standards, client requirements, and industry best practices.
• Drive consistency and scalability by aligning regional activities with the global TA practice — including hiring, onboarding, and continuous capability development.
• Partner cross-functionally with Services, Product, Customer Success, and Sales to support both delivery and strategic pre-sales efforts when architectural confidence is key to closing opportunities.
• Promote innovation by developing reusable integration components, accelerators, automation tools, and governance frameworks that improve quality and efficiency.
• Serve as a senior escalation point for complex technical and architectural issues, guiding teams to effective and scalable resolutions.
• Lead and participate in consulting-wide initiatives, contributing to strategic programs that enhance delivery excellence, operational efficiency, and customer success across the Services organization.
• Ensure measurable outcomes through strong delivery KPIs, including customer satisfaction, on-time delivery, solution quality, and architectural compliance.
• Foster a culture of excellence by modeling Coupa’s core values — ensuring customer success, focusing on results, and striving for excellence in every engagement.
Requirements:
• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.
• 8+ years of experience in integration or technical architecture roles, ideally in enterprise SaaS or software consulting.
• 2+ years of people or team leadership experience, leading technical or consulting teams in a delivery environment.
• Proven expertise designing and delivering large-scale integrations with ERP systems such as SAP, Oracle, PeopleSoft, or NetSuite.
• Hands-on experience with integration technologies (sFTP, RESTful APIs, SOAP, middleware tools) and a strong foundation in SQL and relational databases.
• Domain experience in Finance and Procurement processes (Procure to Pay, Accounts Payable, Expenses) and ERP integration best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across functions and influence senior stakeholders.
• Demonstrated success driving team performance metrics (delivery quality, CSAT/NPS, and utilization).
Benefits:
Apply tot his job
Apply To this Job