Manager, Identity Access Management

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: The Manager of Identity & Access Management (IAM) is responsible for leading the day today execution and continuous improvement of the organization’s IAM program while translating IAM strategy into scalable, secure, and compliant solutions. This role balances people leadership, technical oversight, and cross functional collaboration to ensure that only authorized users have appropriate access to systems, applications, and data.‑to‑day execution and continuous improvement of the organization’s IAM program while translating IAM strategy into scalable, secure, and compliant solutions. This role balances people leadership, technical oversight, and cross‑functional collaboration to ensure that only authorized users have appropriate access to systems, applications, and data. The IAM Manager partners closely with Security, Infrastructure, HR, and Application teams to deliver identity lifecycle management, access governance, and privileged access capabilities aligned with business needs and regulatory requirements. Key Responsibilities Lead day today delivery and operations of the IAM program, translating strategy into secure, scalable solutions ‑to‑day delivery and operations of the IAM program, translating strategy into secure, scalable solutions Oversee identity lifecycle management (joiner, mover, leaver), access provisioning, deprovisioning, and reviews Manage IAM platforms and integrations (e.g., SailPoint, Entra ID, Active Directory, SSO, MFA, ServiceNow, HR systems) Enforce access governance, RBAC, and least privilege principles across systems and applications ‑privilege principles across systems and applications Partner with Security, IT, HR, and Audit to support compliance, risk management, and audits Serve as an escalation point for IAM incidents, issues, and access related risks ‑related risks Lead, mentor, and develop IAM engineers and analysts, ensuring delivery, quality, and continuous improvement Collaborate with stakeholders and vendors to evaluate solutions and improve IAM processes and capabilities Required Qualifications Bachelor’s degree in Computer Science, Information Systems, or equivalent practical experience 7+ years of experience in Identity & Access Management or related security disciplines 3+ years of experience leading or mentoring technical teams Strong hands‑on knowledge of IAM platforms, identity governance, and access control models Experience with SSO, MFA, Active Directory, Entra ID, and privileged access concepts Proven ability to balance operational delivery with longer‑term program improvement Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI. This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. Preferred Qualifications Deep experience with SailPoint IdentityNow and/or Business+ platforms Experience integrating IAM solutions with HR systems (Workday, SuccessFactors) and ITSM tools (ServiceNow) Familiarity with compliance frameworks and audit support Strong process‑design and documentation skills Ability to challenge vendors and assess IAM solutions from an architectural perspective Key Competencies Collaboration and relationship‑building across diverse teams Accountability and ownership of outcomes Strong communication and stakeholder management Analytical mindset with a focus on risk reduction and automation Ability to lead through change in complex, evolving environments This position pays between $92,400 to 138,600 based on experience #LI-BT1 #LI-Remote Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected] . This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble