Manager, Governance & Board Operations job at American Health Information Management Association - AHIMA in Chicago, IL

Remote Full-time
Title: Manager, Governance & Board Operations

Location: 233 N Michigan Ave Chicago, Illinois, 60601 United States

Job Description:

What does this role do at AHIMA?

This position manages and supports the work of the House of Delegates (House) and Nominating Committee to ensure their work aligns with AHIMA strategies, goals, and programs for Governance & Board Operations, and provides support to other assigned governance activities.

What are some of the responsibilities?

Serves as the primary staff liaison working with the House, Speaker, the Board of Directors, and Speaker-elect to develop and implement the House's strategic plan in alignment with the AHIMA Strategic Plan.

Works with the Speaker and Speaker-elect to plan agendas for all House hearings and meetings, including the annual House of Delegates meeting, and provides staff support during all hearings and meetings.

Promotes resources, such as policies and procedures, toolkits, and other products for delegates.

Supports the House's Envisioning Collaborative team in researching future trends for the HI profession Trends Assessment; engages with a cross-functional AHIMA team as needed.

Evolves and improves the annual trends assessment process through continuous improvement of information gathering, evaluating, and analyzing the information.

Collaborates across AHIMA to actively identify areas of opportunity to engage, collaborate, support and foster dialogue with delegates.

Develops programs and projects with the House Leadership and Envisioning Collaborative Teams as well as task forces to meet House charges and further support member needs and the HI profession.

Supports the onboarding of all new delegates annually, including coordinating new delegate orientation.

Ensures House progress reports are complete and accurate, promotes delegates' participation in the House's activities, and reports activities through communications and dashboard.

Leads and identifies areas of opportunity and tools/resources to increase the effectiveness of the delegates as well as define processes and best practices to support the House in governing the HI profession.

Provides timely, accurate, clear, and concise communication on House activities to key stakeholders.

Serves as staff liaison to House task forces and as a liaison between the committees and the House leads.

Executes decisions of the House leads, except when other assignments are specifically made by the Board.

With Director, Governance and Board Operations, prepares and monitors House of Delegates' annual budget.

Serves as the primary staff liaison and is responsible for the planning, development, and promotion of resources, such as agendas, policies and procedures, recruiting collateral, etc.

Facilitates and oversees the AHIMA national and House election processes, including the volunteer recruitment, application, ballot selection, and voting using the online voting platform.

Works with the Nominating Committee to encourage diversity in the identification and selection process for ballot candidates.

Develops and maintains the annual Nominating Committee calendar and ensures the application & election process is marketed by partnering with the Marketing & Communications, Membership, and IT departments.

Executes decisions of the committee except if decisions are made by the Board of Directors.

Coordinates communication on Nominating Committee activities, including the announcement of annual election results.

What are the knowledge and skills requirements?

Bachelor's degree in Business Administration, Communications, or related field.

At least five (5) years of association management, non-profit, volunteer services experience.

Experience leading large governance entities.

Excellent written and verbal communication skills.

Understanding of principles of governance and leadership.

Experience working with Boards and/or executive leaders.

Ability to maintain confidential information.

Certified Association Executive (CAE), preferred.

Excellent project management skills; ability to manage multiple projects with competing deadlines, proven collaboration skills, and ability to work in a virtual team environment.

Possesses and practices excellent problem-solving, critical thinking, time management, communication, negotiating, organizational, interpersonal, group leadership, facilitation, and customer service skills.

Ability to work independently, respond effectively and efficiently to deadlines, and prioritize workload.

Possesses willingness to learn new techniques and approaches and is open to a variety of roles and responsibilities.

Proven collaboration skills and ability to develop creative solutions.

Interpersonal skills to navigate challenging dynamics with tact and diplomacy.

Healthcare background or experience with health information initiatives.

Proficient with Microsoft Office applications and working knowledge of social media and web conferencing software as well as willingness to learn new and emerging technology.

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