Manager, E-Commerce, Merchandising Operations

Job Description: • Manage day-to-day Shopify merchandising execution, including collections, product setup, landing pages, and merchandising updates. • Implement and maintain promotions, bundles, discounts, and seasonal campaigns across the storefront and maintain a roadmap of upcoming plans. • Coordinate onsite merchandising updates for product launches, marketing campaigns, and key business moments, ensuring the site reflects current priorities. • Manage operational setup of pop-ups, cross-sell/upsell placements, product recommendations, and other onsite conversion programs. • Monitor site performance, product engagement, and merchandising effectiveness using ecommerce metrics such as conversion rate, AOV, product performance, and revenue contribution. • Identify opportunities to improve product visibility, merchandising placement, and promotional strategy based on performance data. • Conduct regular site audits to ensure accuracy across pricing, promotions, product placement, and merchandising logic. • Partner with growth, marketing, and analytics teams to support testing and optimization of merchandising and conversion tactics. • Respond quickly to emerging priorities such as new product launches, promotional changes, inventory shifts, and campaign needs, ensuring the site reflects current business priorities. Requirements: • 5+ years of experience in e-commerce merchandising or digital commerce operations • Hands-on Shopify experience is required • Experience managing promotions, bundles, and onsite merchandising campaigns • Familiarity with tools supporting pop-ups, product recommendations, and cross-sell/upsell programs • Strong organizational skills with the ability to manage multiple campaigns and site updates simultaneously • Data-driven mindset with familiarity with ecommerce metrics such as conversion rate, AOV, and product performance Benefits: • comprehensive benefits suite • annual bonus opportunity • employee stock purchase plan • 401k plan with company match • 12-week Maternity/Paternity Leave paid at 100% • employee perks & discounts • training & career development • generous PTO