Manager, Cybersecurity Operations NA (Remote)

What You’ll Be Doing • Lead and manage the Security Operations and Incident Response team, ensuring effective monitoring, investigation, and resolution of security alerts and incidents. • Actively participate in high-priority incident response efforts, guiding containment, eradication, and recovery activities. • Develop and implement processes for root cause analysis and corrective actions to prevent recurrence of incidents. • Design and drive improvements in detection and response workflows, including automation, runbooks, and SOPs. • Identify and strengthen cybersecurity tooling and visibility to enhance threat detection and prevention capabilities. • Integrate threat intelligence into operational processes and ensure the team is equipped to respond to emerging threats. • Collaborate with IT, Security Architecture, and Business teams to align response strategies and improve organizational resilience. • Oversee the development of incident and metric reporting to improve visibility, accountability, and executive communication. • Foster a culture of continuous improvement by mentoring team members and developing their technical and analytical skillsets. • Lead readiness activities such as tabletop exercises, playbook reviews, and cross-functional coordination to ensure preparedness. What You’ll Need to Succeed Requirements US citizenship • Batchlor Degree • Leadership experience – managing a team and talent development. • 8+ years experience with incident response, monitoring and responding to alerts and dealing with all things cyber security & response. • Proven leadership experience in Security Operations and Incident Response, with a strong background in managing technical teams. • Extensive hands-on expertise with modern cybersecurity tools including EDR, SIEM, firewalls, WAF, identity platforms, and cloud security. • Strong analytical and problem-solving skills and ability to guide teams through complex investigations and process improvements. • Demonstrated ability to drive action and influence outcomes across fast-paced, cross-functional environments. • Experience integrating threat intelligence into operational workflows and developing proactive detection strategies. • Excellent communication and facilitation skills, with the ability to translate technical findings into business-relevant insights. • Track record of developing and mentoring cybersecurity professionals, fostering growth and team cohesion. • Experience building and optimizing incident response playbooks, runbooks, and automation pipelines. • Ability to balance strategic planning with hands-on execution, adapting to evolving threats and business needs. • Strong team-first mindset with a passion for building resilient, high-performing security operations capabilities. HIRING SALARY RANGE: $112,000 – 150,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at Apply tot his job