Manager, Customer Insights & Data Analytics (Remote)
**Overview:** We are seeking a seasoned Manager, Customer Insights & Data Analytics to lead our Supply Chain Core Products team in building, enhancing, and operationalizing scalable internal analytics products that drive operational efficiency and data-informed decision-making across Ryder's supply chain and logistics operations. **Responsibilities:** • Lead the effort to acquire data surrounding the usage of technical products across the organization, assessing data quality and sustainability, and delivering detailed analytics to support sales and expansion of Ryder's products • Independently identify process gaps, recommend and implement process improvements • Lead innovation in analytical products and curate new data sources to improve data quality, integrity, and accessibility for the marketing organization • Engage leadership and internal stakeholders early in the process to promote a more focused project design, greater operating efficiency, and deliver insights that will have a higher impact • Provide analytics and customer experience insights down to the branch and unit level • *Qualifications:** • Bachelor's degree in engineering, economics, finance, statistics, or computer science • Master's degree in business administration (MBA) and/or master's degree preferred • 8 years or more in big-data data analyst in a Fortune 500 company or management consulting • 8 years or more working experience with Excel, SQL, R/, SAS/other statistical packages • 1 year or more in experience in transportation/logistics industry a plus • *Benefits:** • Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options • Paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan • Compensation ranges for the position: $120,000 - $150,000 per year Apply tot his job