Manager - Contract Management Global Procurement (Hybrid)
About the position
We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.
The Global Procurement organization at United Airlines is responsible for procuring goods and services and developing/managing relationships with third-party providers with the objective of reducing total cost and risk to the company while improving levels of quality, service, and technology.
The Contract Manager operates within a dual procurement model: Contact Management is responsible for drafting, negotiating, and managing non-commercial terms while the Sourcing Manager owns the commercial terms. The Contract Manager partners closely with Sourcing to align commercial and non-commercial outcomes, ensures contractual obligations are operationally executable and escalates commercial-legal tradeoffs when joint decisions are required. This is a Chicago-based, hybrid position and will require 3 days in office weekly.
Responsibilities
• Oversee the reading and negotiating of procurement contracts, including oversight of the drafting, review, and revision process across the enterprise, to meet company objectives and legal requirements
• Work with business teams to establish appropriate timelines
• Communicate and resolve procurement-related issues including delays, discrepancies, or contract concerns
• Translate legal risk into operational terms for internal business stakeholders; propose pragmatic, business-aligned contract language and fallback positions within the approved framework
• Identify and escalate non-commercial risks; design mitigation strategies and standard clauses to reduce exposure
• Develop collaborative relationships with key internal stakeholders (i.e., Division Leads, Operational Field Team, Legal, IT Security, Tax and Risk Management) and participate in Supplier negotiations
• Manage contract lifecycle from intake through signature, implementation, amendments, renewals and closeout; maintain accurate contract records and templates
• Manage and/or mentor team, provide guidance and valuable input on all mentioned responsibilities
• Train and develop individuals and all team members on spend data analysis and relevant tools
• Provide support, partnership and direction to team members
Requirements
• Bachelor's degree in Legal, Supply Chain, or another business-related field
• Legal and Regulatory Acumen
• 3+ years of experience in Procurement, Sourcing, Supply Chain, Legal Analysis, and/or Legal Operations
• Strong problem-solving and analytical skills
• Extensive planning and project management proficiency
• Demonstrated experience working with legal contracts
• Strong internal and external negotiation and influencing skills; demonstrated ability to make tough decisions
• Ability to build strong and effective working relationships with internal business partners and suppliers
• Ability to convert complex clauses into actionable terms
• Ability to interpret legal obligations in business context
• Ability to travel up to 10%
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
Nice-to-haves
• Master's degree and/or Juris Doctor (JD)
• Successful, multi-year track record in Procurement - Legal Operations
• Paralegal experience
• Knowledge of Total Cost of Ownership (TCO) concepts and strategic procurement process
• Experience with Coupa or other Procurement/Spend Management platforms
• Ability to act as a change agent who seeks out and advocates for new and innovative solutions to meet business needs
• Analytical & research skills
• Knowledge and application of contract law and compliance frameworks
Benefits
• medical
• dental
• vision
• life
• accident & disability
• parental leave
• employee assistance program
• commuter
• paid holidays
• paid time off
• 401(k)
• flight privileges
Apply Now
Apply Now
We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.
The Global Procurement organization at United Airlines is responsible for procuring goods and services and developing/managing relationships with third-party providers with the objective of reducing total cost and risk to the company while improving levels of quality, service, and technology.
The Contract Manager operates within a dual procurement model: Contact Management is responsible for drafting, negotiating, and managing non-commercial terms while the Sourcing Manager owns the commercial terms. The Contract Manager partners closely with Sourcing to align commercial and non-commercial outcomes, ensures contractual obligations are operationally executable and escalates commercial-legal tradeoffs when joint decisions are required. This is a Chicago-based, hybrid position and will require 3 days in office weekly.
Responsibilities
• Oversee the reading and negotiating of procurement contracts, including oversight of the drafting, review, and revision process across the enterprise, to meet company objectives and legal requirements
• Work with business teams to establish appropriate timelines
• Communicate and resolve procurement-related issues including delays, discrepancies, or contract concerns
• Translate legal risk into operational terms for internal business stakeholders; propose pragmatic, business-aligned contract language and fallback positions within the approved framework
• Identify and escalate non-commercial risks; design mitigation strategies and standard clauses to reduce exposure
• Develop collaborative relationships with key internal stakeholders (i.e., Division Leads, Operational Field Team, Legal, IT Security, Tax and Risk Management) and participate in Supplier negotiations
• Manage contract lifecycle from intake through signature, implementation, amendments, renewals and closeout; maintain accurate contract records and templates
• Manage and/or mentor team, provide guidance and valuable input on all mentioned responsibilities
• Train and develop individuals and all team members on spend data analysis and relevant tools
• Provide support, partnership and direction to team members
Requirements
• Bachelor's degree in Legal, Supply Chain, or another business-related field
• Legal and Regulatory Acumen
• 3+ years of experience in Procurement, Sourcing, Supply Chain, Legal Analysis, and/or Legal Operations
• Strong problem-solving and analytical skills
• Extensive planning and project management proficiency
• Demonstrated experience working with legal contracts
• Strong internal and external negotiation and influencing skills; demonstrated ability to make tough decisions
• Ability to build strong and effective working relationships with internal business partners and suppliers
• Ability to convert complex clauses into actionable terms
• Ability to interpret legal obligations in business context
• Ability to travel up to 10%
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position
Nice-to-haves
• Master's degree and/or Juris Doctor (JD)
• Successful, multi-year track record in Procurement - Legal Operations
• Paralegal experience
• Knowledge of Total Cost of Ownership (TCO) concepts and strategic procurement process
• Experience with Coupa or other Procurement/Spend Management platforms
• Ability to act as a change agent who seeks out and advocates for new and innovative solutions to meet business needs
• Analytical & research skills
• Knowledge and application of contract law and compliance frameworks
Benefits
• medical
• dental
• vision
• life
• accident & disability
• parental leave
• employee assistance program
• commuter
• paid holidays
• paid time off
• 401(k)
• flight privileges
Apply Now
Apply Now