Manager, Business Communications, Federal Health Plans
Job Description:
• Execute communications strategies for federal and postal health plans, translating business and membership growth strategies into clear, consistent, and compliant messaging
• Develop and deliver member communications, including newsletters, letters, postcards, brochures, presentations, website content, and digital materials
• Lead Open Enrollment communications, including Mail Handlers Benefit Plan (MHBP) Open Season Seminar materials, presentations, webinars, and member collateral
• Support client meetings, in‑person events, webinars, and virtual events by developing presentation materials and attending/hosting as needed
• Develop training and presentation materials for field service representatives and open enrollment volunteers to ensure consistent execution
• Ensure all communications comply internal requirements and external regulations; manage review and approval workflows and conduct quality checks for accuracy, brand alignment, and appropriateness
• Collaborate cross‑functionally with strategy, compliance, legal, marketing, account management, and external vendors to deliver timely, integrated communications
• Coordinate procurement of promotional items and branded materials to support outreach, events, and enrollment efforts
Requirements:
• 5+ years health insurance or industry experience
• Health Insurance License required (or 90 day period to obtain)
• Proven ability to collaborate effectively across communications, sales, and marketing partners to deliver results aligned with shared business goals
• 3+ years of experience in a communications discipline
• Demonstrated strength in writing and editing across multiple communication formats, with the ability to deliver high‑quality work under tight deadlines
• Strong execution and delivery skills, including planning, implementing, and supporting communications initiatives end to end
Benefits:
• medical, dental, and vision coverage
• paid time off
• retirement savings options
• wellness programs
• other resources, based on eligibility
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• Execute communications strategies for federal and postal health plans, translating business and membership growth strategies into clear, consistent, and compliant messaging
• Develop and deliver member communications, including newsletters, letters, postcards, brochures, presentations, website content, and digital materials
• Lead Open Enrollment communications, including Mail Handlers Benefit Plan (MHBP) Open Season Seminar materials, presentations, webinars, and member collateral
• Support client meetings, in‑person events, webinars, and virtual events by developing presentation materials and attending/hosting as needed
• Develop training and presentation materials for field service representatives and open enrollment volunteers to ensure consistent execution
• Ensure all communications comply internal requirements and external regulations; manage review and approval workflows and conduct quality checks for accuracy, brand alignment, and appropriateness
• Collaborate cross‑functionally with strategy, compliance, legal, marketing, account management, and external vendors to deliver timely, integrated communications
• Coordinate procurement of promotional items and branded materials to support outreach, events, and enrollment efforts
Requirements:
• 5+ years health insurance or industry experience
• Health Insurance License required (or 90 day period to obtain)
• Proven ability to collaborate effectively across communications, sales, and marketing partners to deliver results aligned with shared business goals
• 3+ years of experience in a communications discipline
• Demonstrated strength in writing and editing across multiple communication formats, with the ability to deliver high‑quality work under tight deadlines
• Strong execution and delivery skills, including planning, implementing, and supporting communications initiatives end to end
Benefits:
• medical, dental, and vision coverage
• paid time off
• retirement savings options
• wellness programs
• other resources, based on eligibility
Apply tot his job
Apply To this Job