Manager Benefits
Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigmâs business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs.
Weâre proud to be recognizedâagain! For the fourth year in a row, weâve been certified by Great Place to WorkÂŽ, and for the third consecutive year, weâve earned a spot on Fortune's Best Workplaces in Health Care⢠list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.
Watch this short video for a brief introduction to Paradigm.
The Benefit Manager is responsible for overseeing the design, administration, and compliance of Paradigmâs health and welfare benefit programs as well as Paradigmâs retirement plan. The Benefit Manager partners closely with internal stakeholders, external vendors, and crossâfunctional teams to optimize the employee benefits experience. This role also carries supervisory responsibilities, providing leadership, guidance, and performance development to team members involved in benefits administration.
*This position is a remote work opportunity
DUTIES AND RESPONSIBILITIES:
Oversee employee benefit communications, including open enrollment materials and benefit updates, to ensure information is accurate, timely, compliant, and easy for employees to understand.
Prepare and deliver benefit presentations and training as needed to support business needs.
Develop and manage relationships with the organizationâs insurance broker and benefit carriers, serving as the primary point of contact to support plan administration and issue resolution.
Support benefit renewals and strategic planning activities by gathering and analyzing plan data, coordinating renewal timelines, preparing materials and reports, and assisting with vendor discussions and recommendations.
Oversee internal open enrollment activities, including system testing, employee communications, and postâenrollment auditing, to ensure accurate elections, timely execution, and a smooth employee experience.
Ensure benefit plan compliance with applicable federal, state, and local regulations, including oversight and completion of annual ACA reporting, Section 125 nonâdiscrimination testing, and other required filings and compliance activities.
Support administration of the companyâs retirement plan, including assisting with annual nonâdiscrimination testing, audit preparation, and coordination with vendors and internal stakeholders to ensure timely and accurate completion.
Support wellness planning initiatives through collaboration with internal stakeholders and vendors.
Demonstrate a strong understanding of the organizationâs HRIS and how it supports the benefits function, including eligibility rules, enrollments, life events, vendor integrations, payroll deductions, and reporting. Partner with HRIS, Payroll, and vendors to ensure data accuracy and operational efficiency.
Perform other duties as assigned to support the Total Rewards Team and broader organizational needs.
Responsible for complying with Paradigm Information Security requirements and policies, for safeguarding Paradigm or Paradigm related passwords, and for notifying Paradigm of any Information Security incidents per policy SEC 10-12 Information Security Incident Management.
SUPERVISORY RESPONSIBILITIES:
Mentor, train, and supervise team members directly and indirectly, review their work and provide effective constructive feedback to achieve their best performance and goal attainment
Set the tone for a strong Enterprise culture and high employee engagement.
Ensure all team members understand, are trained in, and comply with Paradigmâs security requirements and policies.
Ensure all team members have the minimum level of IT system access required to effectively complete their Paradigm responsibilities.
QUALIFICATION REQUIREMENTS:
Bachelorâs degree in HR or related field.
Five or more yearsâ experience in benefits administration.
Prior supervisory or lead experience.
Extensive knowledge of employee benefits and applicable laws.
Excellent organizational and time management skills.
Proficient with Microsoft Office Suite or similar software.
Paradigm Benefits:
Health and wellnessâ We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
Financial incentives â Paradigmâs financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
Volunteer timeâ We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.
Learning and development: One of Paradigmâs core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.
Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. Weâre striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.
Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at [email protected].
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
As a contractor with the State of Wisconsin, Paradigm complies with Wisconsin Contract Compliance Law (§16.765). Poster link: Contract Compliance Law Poster
#LI-Remote
Weâre proud to be recognizedâagain! For the fourth year in a row, weâve been certified by Great Place to WorkÂŽ, and for the third consecutive year, weâve earned a spot on Fortune's Best Workplaces in Health Care⢠list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive.
Watch this short video for a brief introduction to Paradigm.
The Benefit Manager is responsible for overseeing the design, administration, and compliance of Paradigmâs health and welfare benefit programs as well as Paradigmâs retirement plan. The Benefit Manager partners closely with internal stakeholders, external vendors, and crossâfunctional teams to optimize the employee benefits experience. This role also carries supervisory responsibilities, providing leadership, guidance, and performance development to team members involved in benefits administration.
*This position is a remote work opportunity
DUTIES AND RESPONSIBILITIES:
Oversee employee benefit communications, including open enrollment materials and benefit updates, to ensure information is accurate, timely, compliant, and easy for employees to understand.
Prepare and deliver benefit presentations and training as needed to support business needs.
Develop and manage relationships with the organizationâs insurance broker and benefit carriers, serving as the primary point of contact to support plan administration and issue resolution.
Support benefit renewals and strategic planning activities by gathering and analyzing plan data, coordinating renewal timelines, preparing materials and reports, and assisting with vendor discussions and recommendations.
Oversee internal open enrollment activities, including system testing, employee communications, and postâenrollment auditing, to ensure accurate elections, timely execution, and a smooth employee experience.
Ensure benefit plan compliance with applicable federal, state, and local regulations, including oversight and completion of annual ACA reporting, Section 125 nonâdiscrimination testing, and other required filings and compliance activities.
Support administration of the companyâs retirement plan, including assisting with annual nonâdiscrimination testing, audit preparation, and coordination with vendors and internal stakeholders to ensure timely and accurate completion.
Support wellness planning initiatives through collaboration with internal stakeholders and vendors.
Demonstrate a strong understanding of the organizationâs HRIS and how it supports the benefits function, including eligibility rules, enrollments, life events, vendor integrations, payroll deductions, and reporting. Partner with HRIS, Payroll, and vendors to ensure data accuracy and operational efficiency.
Perform other duties as assigned to support the Total Rewards Team and broader organizational needs.
Responsible for complying with Paradigm Information Security requirements and policies, for safeguarding Paradigm or Paradigm related passwords, and for notifying Paradigm of any Information Security incidents per policy SEC 10-12 Information Security Incident Management.
SUPERVISORY RESPONSIBILITIES:
Mentor, train, and supervise team members directly and indirectly, review their work and provide effective constructive feedback to achieve their best performance and goal attainment
Set the tone for a strong Enterprise culture and high employee engagement.
Ensure all team members understand, are trained in, and comply with Paradigmâs security requirements and policies.
Ensure all team members have the minimum level of IT system access required to effectively complete their Paradigm responsibilities.
QUALIFICATION REQUIREMENTS:
Bachelorâs degree in HR or related field.
Five or more yearsâ experience in benefits administration.
Prior supervisory or lead experience.
Extensive knowledge of employee benefits and applicable laws.
Excellent organizational and time management skills.
Proficient with Microsoft Office Suite or similar software.
Paradigm Benefits:
Health and wellnessâ We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
Financial incentives â Paradigmâs financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
Volunteer timeâ We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.
Learning and development: One of Paradigmâs core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.
Paradigm believes that fostering a diverse and inclusive workplace is central to our mission of helping more people and transforming lives. Weâre striving to build a culture that better reflects the society we live in and empowers our team to deliver the highest levels of compassion and care to those we serve. For us, achieving this goal requires a workforce that respectfully embraces differences and commits to positive change, creating an environment where everyone is able to bring their whole self to work.
Paradigm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Leave Management at [email protected].
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
As a contractor with the State of Wisconsin, Paradigm complies with Wisconsin Contract Compliance Law (§16.765). Poster link: Contract Compliance Law Poster
#LI-Remote