Managed Services Engineer – Azure
Job Description:
• Design, deploy, and support Qumulo file storage clusters in Microsoft Azure
• Administer Azure Storage services, including Azure Files, Blob Storage, and Managed Disks
• Monitor, troubleshoot, and resolve storage performance, capacity, and availability issues
• Optimize storage environments for performance, resiliency, security, and cost efficiency
• Lead and contribute to managed services projects and service improvement initiatives
• Engage directly with customers through meetings, incidents, change requests, and project delivery
• Develop, maintain, and follow Standard Operating Procedures (SOPs) for storage operations
• Implement monitoring, alerting, and reporting using Azure Monitor and Log Analytics
• Support Infrastructure as Code (IaC) and automation initiatives for repeatable deployments
• Track time and document work accurately in SHI systems
• Participate in audits, compliance activities, and a rotating on‑call schedule
• Escalate complex issues and collaborate with senior engineers and architects when needed
• Provide support and guidance to lower‑tier engineers as needed
Requirements:
• Bachelor’s degree in a relevant field or equivalent practical experience
• 3–5 years of experience in a managed services or Azure‑focused engineering role
• Hands‑on experience supporting production Azure storage environments
• Experience using version control systems (Git, Azure DevOps)
• Microsoft Azure Associate‑level certification (AZ‑104 or equivalent), or ability to obtain within 3 months
• ITIL v3+ certification, or ability to obtain within 6 months
Benefits:
• Health, wellness, and financial benefits
• Continuous professional growth and leadership opportunities
• World-class facilities and the technology you need to thrive – in our offices or yours
• Design, deploy, and support Qumulo file storage clusters in Microsoft Azure
• Administer Azure Storage services, including Azure Files, Blob Storage, and Managed Disks
• Monitor, troubleshoot, and resolve storage performance, capacity, and availability issues
• Optimize storage environments for performance, resiliency, security, and cost efficiency
• Lead and contribute to managed services projects and service improvement initiatives
• Engage directly with customers through meetings, incidents, change requests, and project delivery
• Develop, maintain, and follow Standard Operating Procedures (SOPs) for storage operations
• Implement monitoring, alerting, and reporting using Azure Monitor and Log Analytics
• Support Infrastructure as Code (IaC) and automation initiatives for repeatable deployments
• Track time and document work accurately in SHI systems
• Participate in audits, compliance activities, and a rotating on‑call schedule
• Escalate complex issues and collaborate with senior engineers and architects when needed
• Provide support and guidance to lower‑tier engineers as needed
Requirements:
• Bachelor’s degree in a relevant field or equivalent practical experience
• 3–5 years of experience in a managed services or Azure‑focused engineering role
• Hands‑on experience supporting production Azure storage environments
• Experience using version control systems (Git, Azure DevOps)
• Microsoft Azure Associate‑level certification (AZ‑104 or equivalent), or ability to obtain within 3 months
• ITIL v3+ certification, or ability to obtain within 6 months
Benefits:
• Health, wellness, and financial benefits
• Continuous professional growth and leadership opportunities
• World-class facilities and the technology you need to thrive – in our offices or yours