Loss Prevention Customer Service Associate II - Remote
Join the careerzynith Family and Discover a World of Opportunities in Loss Prevention and Customer Service!
At careerzynith, we're not just a company – we're a family of passionate individuals dedicated to delivering exceptional customer experiences and preventing loss. As a Loss Prevention Customer Service Associate II, you'll play a vital role in maintaining a safe and secure environment for our customers and employees. If you're a motivated and detail-oriented individual with a passion for customer service, we want to hear from you!
**About careerzynith**
careerzynith is a leading global off-price apparel and home fashion retailer, operating a portfolio of brands that includes Marshalls, TJ Maxx, and HomeGoods. With a rich history of innovation and a commitment to customer satisfaction, we've become one of the world's largest and most successful retailers. Our success is built on a foundation of teamwork, integrity, and a passion for delivering exceptional customer experiences.
**Responsibilities**
As a Loss Prevention Customer Service Associate II, you'll be responsible for:
* Serving as a visual deterrent to prevent potential loss and dishonesty, while wearing a Body Worn Camera
* Maintaining a professional stance in the designated area at the front of the store
* Greeting customers, demonstrating courtesy and respect, and responding to customer requests for assistance
* Observing and reporting any suspicious behavior or critical incidents to LP or store management
* Performing a closing safety sweep of the store with a member of management
* Adhering to all Company policies and procedures, and documenting required incidents in AIIM Case Management
* Performing other duties as assigned
**Requirements**
To succeed in this role, you'll need:
* 0-2 years of retail or security experience
* Strong verbal and written communication skills
* Sound decision-making skills and ability to take initiative
* Ability to stand for long periods of time and prioritize/organize workload effectively
**What We Offer**
As a valued member of the careerzynith team, you'll enjoy:
* Competitive salary: $13.05 - $18.25 per hour
* Comprehensive benefits package, including:
+ Associate discount
+ EAP
+ Smoking cessation
+ Bereavement
+ 401(k) Associate contributions
+ Child care & cell phone discounts
+ Pet & legal insurance
+ Credit union
+ Referral bonuses
+ 401(k) match
+ Medical/dental/vision
+ HSA
+ Health care FSA
+ Life insurance
+ Short/long term disability
+ Paid parental leave
+ Paid holidays/vacation/sick
+ Auto/home insurance discounts
+ Scholarship program
+ Adoption assistance
**Career Growth Opportunities and Learning Benefits**
At careerzynith, we're committed to helping our employees grow and develop their careers. As a Loss Prevention Customer Service Associate II, you'll have access to:
* Ongoing training and development programs to enhance your skills and knowledge
* Opportunities for advancement to leadership roles within the company
* A supportive and inclusive work environment that encourages collaboration and innovation
**Work Environment and Company Culture**
careerzynith is a dynamic and fast-paced work environment that's always evolving. As a Loss Prevention Customer Service Associate II, you'll be part of a close-knit team that's passionate about delivering exceptional customer experiences. Our company culture is built on a foundation of:
* Respect and inclusivity for all employees
* Open communication and transparency
* A commitment to innovation and continuous improvement
* A focus on customer satisfaction and loyalty
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for customer service, we want to hear from you! Apply now to join the careerzynith family and take the first step towards a rewarding new role.
Apply Now
Apply for this job
Apply for this job
At careerzynith, we're not just a company – we're a family of passionate individuals dedicated to delivering exceptional customer experiences and preventing loss. As a Loss Prevention Customer Service Associate II, you'll play a vital role in maintaining a safe and secure environment for our customers and employees. If you're a motivated and detail-oriented individual with a passion for customer service, we want to hear from you!
**About careerzynith**
careerzynith is a leading global off-price apparel and home fashion retailer, operating a portfolio of brands that includes Marshalls, TJ Maxx, and HomeGoods. With a rich history of innovation and a commitment to customer satisfaction, we've become one of the world's largest and most successful retailers. Our success is built on a foundation of teamwork, integrity, and a passion for delivering exceptional customer experiences.
**Responsibilities**
As a Loss Prevention Customer Service Associate II, you'll be responsible for:
* Serving as a visual deterrent to prevent potential loss and dishonesty, while wearing a Body Worn Camera
* Maintaining a professional stance in the designated area at the front of the store
* Greeting customers, demonstrating courtesy and respect, and responding to customer requests for assistance
* Observing and reporting any suspicious behavior or critical incidents to LP or store management
* Performing a closing safety sweep of the store with a member of management
* Adhering to all Company policies and procedures, and documenting required incidents in AIIM Case Management
* Performing other duties as assigned
**Requirements**
To succeed in this role, you'll need:
* 0-2 years of retail or security experience
* Strong verbal and written communication skills
* Sound decision-making skills and ability to take initiative
* Ability to stand for long periods of time and prioritize/organize workload effectively
**What We Offer**
As a valued member of the careerzynith team, you'll enjoy:
* Competitive salary: $13.05 - $18.25 per hour
* Comprehensive benefits package, including:
+ Associate discount
+ EAP
+ Smoking cessation
+ Bereavement
+ 401(k) Associate contributions
+ Child care & cell phone discounts
+ Pet & legal insurance
+ Credit union
+ Referral bonuses
+ 401(k) match
+ Medical/dental/vision
+ HSA
+ Health care FSA
+ Life insurance
+ Short/long term disability
+ Paid parental leave
+ Paid holidays/vacation/sick
+ Auto/home insurance discounts
+ Scholarship program
+ Adoption assistance
**Career Growth Opportunities and Learning Benefits**
At careerzynith, we're committed to helping our employees grow and develop their careers. As a Loss Prevention Customer Service Associate II, you'll have access to:
* Ongoing training and development programs to enhance your skills and knowledge
* Opportunities for advancement to leadership roles within the company
* A supportive and inclusive work environment that encourages collaboration and innovation
**Work Environment and Company Culture**
careerzynith is a dynamic and fast-paced work environment that's always evolving. As a Loss Prevention Customer Service Associate II, you'll be part of a close-knit team that's passionate about delivering exceptional customer experiences. Our company culture is built on a foundation of:
* Respect and inclusivity for all employees
* Open communication and transparency
* A commitment to innovation and continuous improvement
* A focus on customer satisfaction and loyalty
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for customer service, we want to hear from you! Apply now to join the careerzynith family and take the first step towards a rewarding new role.
Apply Now
Apply for this job
Apply for this job