Loss Mitigation Intake QC Specialist

Carrington Holding Company, LLC is a part of The Carrington Companies, providing full-lifecycle mortgage loan servicing assistance. The Loss Mitigation Intake QC Specialist is responsible for reviewing the accuracy of work performed by Loss Mitigation Intake Processors and ensuring compliance with company policies and procedures.ResponsibilitiesReview files with initial acknowledgmentsCheck files for completeness and accuracyEnsure files are structured and saved based on company policies and proceduresEnsure intake tasks are completed correctlyTrack errors and/or issues to identify trends and training opportunitiesProvide error reporting to management to assess potential process changes to streamline and improve resultsProvide training to incoming new hiresServe as a leader to peers and assist supervisor and manager on special projectsPerform other duties and projects as assignedSkillsHigh school diploma or equivalent work experienceA minimum 1 year of experience processing residential mortgage loans, loss mitigation or related filesConsistently performs at an exceptional level in quality and quantity of work completedPossess excellent verbal and written communication skillsSME level knowledge related to the Intake processes and proceduresAttention to detailAbility to organize and prioritize own work scheduleAbility to work in a paperless, automated and fast paced environment while handling a high volume pipelineAbility to work effectively as a team playerAbility to multi-task to complete various tasks as requiredAbility to add, subtract, multiply, divide and to record, balance, and check results for accuracyKnowledge of Microsoft Suite at intermediate level preferredBenefitsComprehensive healthcare plans for you and your family.Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.Customized training programs to help you advance your career.Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.Educational Reimbursement.Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.Company OverviewCarrington Holding Company, LLC is a financial service provider for mortgages, asset management, real estate. It was founded in 2003, and is headquartered in Aliso Viejo, California, USA, with a workforce of 1001-5000 employees. Its website is http://carringtonhc.com/.



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