Lock Desk Analyst

LoanPeople is a mortgage company headquartered in Austin, TX, seeking a Lock Desk Analyst to manage the mortgage rate lock pipeline. The role involves processing rate lock requests, ensuring compliance, and mitigating financial risk while coordinating with various stakeholders.ResponsibilitiesPipeline Management: Review and process incoming rate lock requests, ensuring accuracy in the Loan Origination System (Byte) and Product & Pricing Engines (PPE)Rate Lock Administration: Execute, extend, modify, and cancel rate locks while adhering to company and investor guidelinesInvestor Coordination: Confirm loan pricing and eligibility, ensuring that locked loans are properly registered with secondary market investorsRisk Mitigation & Compliance: Monitor market movements to adjust rate sheets, identify, and escalate risks related to lock expiration and pipeline falloutCommunication: Act as the primary contact for loan officers, processors, and underwriters regarding rate inquiries and lock statusReporting: Perform daily reconciliations and generate reports for management regarding lock desk performanceSkillsOptimal Blue ExperienceMinimum 1–3+ years in the mortgage industry, preferably in secondary marketing or a similar analytical roleStrong proficiency in Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat, navigating the internet, and generally tech savvyDemonstrated track record of effective, proactive, and precise verbal and written communicationDemonstrated ability to follow checklists and procedures and produce accurate workDetail oriented, organized, and able to prioritize, multi-task, manage time, problem solve, and work independently in a fast-paced environmentAnalytical Skills: Ability to analyze data to ensure accuracy and identify discrepancies in pricing or loan dataExceptional customer service skillsGood judgment and the ability to handle confidential informationProfessional, friendly, courteous, positive, collaborative, and client-centric spirit that embraces diversity and inclusionStrong communication, time management, and the ability to work under tight deadlinesKnowledge or experience with Byte LOSBenefitsHealth insurance401(k)Paid time offCompany OverviewLoanPeople specializes in conventional loans and commercial lending services. It was founded in 2019, and is headquartered in Austin, Texas, USA, with a workforce of 51-200 employees. Its website is https://loanpeople.com.



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