LMS Analyst
The Sr LMS Analyst works in partnership with the Learning & Development team to implement, support and maintain our client's learning management system (LMS). These solutions help to enable learning and career development for all our Team Members around the world.
• *In this role, you will:
• Build and maintain learning objects in the LMS such as online courses, instructor-led classes, and programs.
• Provide reporting and insights on registration and learning data to gain visibility into learning registrations/completions and the Team Members who participate in that learning.
• Serve as a point of escalation to resolve technical issues in the LMS and ensure all cases are closed in a timely manner.
• Develop training documentation for users and administrators on use of the LMS.
• *What are we looking for?
• Two years of experience working with the Cornerstone Saba learning management system
• Two years or more of experience with content authoring tools including Articulate Storyline, Articulate Rise and Adobe Captivate and publishing content to SCORM/AICC/xAPI using those tools
• Two years of experience with importing information into a learning management system using mass upload tools, such as the Rapid Data Import tool in Cornerstone Saba
• *It would be nice to have:**
• Bachelor’s Degree or Above
• Five years or more of experience working with the Cornerstone Saba learning management system
• Five years or more of experience with content authoring tools including Articulate Storyline, Articulate Rise and Adobe Captivate and publishing content to SCORM/AICC/xAPI using those tools
• Use of tools such as ServiceNow to resolve support requests and incidents
• Prior experience with integrations with virtual classroom products like WebEx and Microsoft Teams
• Experience with building reports and dashboards
• Understanding of integrations with external systems, especially Human Capital Management systems including Oracle HCM.
• *In this role, you will:
• Build and maintain learning objects in the LMS such as online courses, instructor-led classes, and programs.
• Provide reporting and insights on registration and learning data to gain visibility into learning registrations/completions and the Team Members who participate in that learning.
• Serve as a point of escalation to resolve technical issues in the LMS and ensure all cases are closed in a timely manner.
• Develop training documentation for users and administrators on use of the LMS.
• *What are we looking for?
• Two years of experience working with the Cornerstone Saba learning management system
• Two years or more of experience with content authoring tools including Articulate Storyline, Articulate Rise and Adobe Captivate and publishing content to SCORM/AICC/xAPI using those tools
• Two years of experience with importing information into a learning management system using mass upload tools, such as the Rapid Data Import tool in Cornerstone Saba
• *It would be nice to have:**
• Bachelor’s Degree or Above
• Five years or more of experience working with the Cornerstone Saba learning management system
• Five years or more of experience with content authoring tools including Articulate Storyline, Articulate Rise and Adobe Captivate and publishing content to SCORM/AICC/xAPI using those tools
• Use of tools such as ServiceNow to resolve support requests and incidents
• Prior experience with integrations with virtual classroom products like WebEx and Microsoft Teams
• Experience with building reports and dashboards
• Understanding of integrations with external systems, especially Human Capital Management systems including Oracle HCM.