(Live Chat Remote Jobs) AT FedEx Part-Time Remote $30/H – Indeed Jobs US
September 13, 2025
FedEx is now accepting applications for Part-Time Remote Live Chat Customer Support Representatives based in Milwaukee, Wisconsin. If you're looking for a flexible, work-from-home role that allows you to provide top-tier customer assistance via live chat, this opportunity could be the right fit.
This position is ideal for tech-savvy communicators who enjoy problem-solving and prefer chat-based support over phone calls. At FedEx, you’ll play an essential role in ensuring a smooth customer experience — all from your own home.
Job Summary
As a Live Chat Support Representative, you’ll be responsible for handling customer inquiries through online messaging platforms. You will assist with shipment tracking, delivery updates, account questions, and service-related requests — all while maintaining the brand’s reputation for fast, courteous service.
Responsibilities
Respond to customers in real-time via the FedEx live chat platform.
Help customers track packages, resolve delivery issues, and answer general questions.
Escalate more complex cases to appropriate departments as needed.
Use internal systems to access account and shipping information quickly and accurately.
Maintain a high level of professionalism and written communication at all times.
Requirements
Must reside in or near Milwaukee, WI, and be authorized to work in the U.S.
High school diploma or equivalent.
Proficient in typing and written English; strong grammar and communication skills.
Previous customer service experience, especially in live chat or digital support, is preferred.
Comfortable using multiple software platforms and web tools simultaneously.
Reliable internet and a quiet, distraction-free home workspace.
Benefits
Competitive pay starting at $30/hour.
Flexible part-time scheduling, ideal for students or second-income earners.
Paid remote training.
Potential access to benefits such as PTO based on hours worked.
Supportive, inclusive virtual work environment.
How to Apply
Interested candidates can search for live chat remote opportunities on the FedEx careers website. Qualified applicants will be contacted for a virtual assessment and interview process. FedEx is committed to diversity, equity, and inclusion, and welcomes applicants from all backgrounds.
Apply Now