Live Chat & Help Center Setup with Intercom (Pipstone Capital)

Remote Full-time
We're looking to hire someone to set up Intercom — our live chat and customer support tool — for Pipstone Capital, a funded trading platform.

This includes integrating the Intercom widget on our website, setting up automated chat replies, and building out a Help Center/FAQ section for our clients.

What You'll Do:

Set up Intercom (chat widget, support inbox, automation flows, etc.)

Integrate it with our website (Webflow/WordPress)

Match our brand design and tone

Organize and build the FAQ/help center within Intercom

Add automations to reduce repetitive support queries

Optional: Help format FAQ content (we’ll provide the core material)

Ideal Experience:

You’ve set up Intercom or similar systems (Zendesk, Freshdesk, Tidio, etc.)

Know how to structure an FAQ for fintech, SaaS, or eCommerce

Bonus: Experience working with prop firms, brokerages, or trading platforms

To Apply:

Please share:

Examples of Intercom/live chat setups you've done

How you'd approach building a Help Center

Your timeline and price

Apply Now

Apply Now
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