Live Chat Agent

Remote Full-time
Pay range: $19-$23 per hour

Overview

We are seeking a friendly and customer-oriented Remote Live Chat Agent to join our team in Webster, MA. As a Live Chat Agent, you will be responsible for providing exceptional customer service and support through online chat platforms.
Responsibilities
• Engage with customers in real-time through online chat to provide assistance and answer inquiries
• Resolve customer issues and complaints in a timely and professional manner
• Proactively identify opportunities to upsell or cross-sell products and services
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to ensure a seamless customer experience
Qualifications
• Excellent written and verbal communication skills
• Strong customer service orientation
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in typing and navigating online chat platforms
• Previous experience in customer service or sales is a plus

Apply Now

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