Licensed Vocation Nurse (LVN), Intake Liaison, Home Health, Full Time, Days
A Licensed Vocational Nurse (LVN) who, under the supervision of the Clinical Manager, coordinates the timely and accurate flow of clinical information during the referral process. The Home Health Intake Liaison serves as a key point of contact between referral sources, patients, and the agency. This role is responsible for supporting the intake process, coordinating referrals, verifying eligibility, and building strong relationships with hospitals, physicians, and community partners to support census growth and smooth patient transitions into home health services. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit PIHHealth.org or follow us on Facebook , Twitter , or Instagram . Excellent interpersonal and relationship-building skills Strong attention to detail and follow-through Computer skills with advanced knowledge of Word, Excel, and PowerPoint Effective verbal and written communication Ability to prioritize tasks and manage time effectively Professional, customer-service–focused demeanor Knowledge of durable medical equipment and patient supplies Ability to work independently and collaboratively in a fast-paced environment Strong organizational, communication, and multitasking skills Current California LVN license High school diploma Current BLS issued by the American Heart Association Current California driver's license and valid auto insurance Minimum one-year experience as an LVN Familiarity with EMR systems and basic medical terminology Preferred: Home Health or Hospice experience Associate or bachelor’s degree in healthcare or related field Knowledge of Medicare, Medicaid, and commercial insurance guidelines strongly preferred