Licensed Insurance Account Manager / CSR

Remote Full-time
We are a growing independent insurance agency looking for a dependable, detail-oriented Licensed Insurance Account Manager / Agent to join our team. This role includes a mix of customer service, policy servicing, and new business support, with opportunity for growth as the agency expands.

We are opening a small office in Ava, Missouri while continuing to operate remotely in Oregon, and are looking for someone who can help support daily operations and provide excellent service to our clients.

Responsibilities:
• Assist clients with policy changes, billing questions, and coverage reviews
• Process endorsements, certificates, and policy updates
• Follow up on renewals, cancellations, and underwriting requests
• Handle incoming calls, texts, and emails in a timely and professional manner
• Quote and write new business (home, auto, and small commercial)
• Maintain accurate notes and documentation in agency management system
• Work independently and stay on top of assigned tasks without constant supervision

Requirements:
• Active Property & Casualty insurance license (or willing to obtain)
• Prior insurance experience preferred (but willing to train the right person)
• Strong communication and organization skills
• Ability to multitask and handle a fast-paced workload
• Reliable attendance and consistent work schedule is required
• Comfortable working remotely and managing workload independently

Compensation & Benefits:
• Hourly pay based on experience ($17–$22/hour)
• Commission opportunities on new business
• Flexible work environment (remote with potential in-office hours in Missouri)
• Opportunity for growth as the agency expands

Schedule:
• Monday–Friday
• Afternoon availability preferred (coverage needed later in the day)

What We’re Looking For:
We are looking for someone dependable and consistent. This role is critical to daily operations, so reliability and communication are extremely important. If you are self-motivated, organized, and take pride in your work, you will do well here.

How to Apply:
Please apply with your resume and include a brief note about your insurance experience (if any) and availability.

Pay: $52,046.55 - $62,679.71 per year

Benefits:
• Flexible schedule
• Work from home

Work Location: Remote

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