Library Systems and Applications Support Specialist (Remote) Job at University o

Overview Library Systems and Applications Support Specialist (Remote) — Part-time (20 hours/week), non-benefited. Reports to the Digital Initiatives Librarian and provides essential support for the library's core technology infrastructure, with a focus on integrated library system (ILS) administration, user authentication, light development troubleshooting, and library website maintenance. This position will also assist with quality assurance for homegrown applications and serve as backup support for the library’s application development team. This is a fully remote position and is a non-benefited position not to exceed 1,000 hours in a calendar year. The University of Denver Libraries include the Main Library at the Anderson Academic Commons, a remote storage facility (Hampden Center), and the Bonfils Stanton Music Library in the Newman Center. The institution aims to build a culturally diverse and inclusive faculty and staff in a multicultural environment. Essential Functions Library Management System (LMS) & Authentication Support — Provide technical and administrative support for the library's ILS and user authentication systems, including troubleshooting configurations and integration issues. Development & Troubleshooting Support — Serve as a backup resource for the library’s developers; assist in diagnosing issues and filling in on projects when additional support is needed. Website & Application Maintenance — Support library website maintenance projects in collaboration with the DUX Librarian; assist with light design updates, basic interface adjustments, and content auditing. Quality Assurance & Testing — Conduct usability testing and functional audits of homegrown library applications to identify bugs, inconsistencies, or improvement opportunities. Other Duties — Collaborate with technical and non-technical staff to ensure smooth library operations. Knowledge, Skills, and Abilities Proficiency in the English language. Ability to diagnose and resolve technical issues related to library systems, authentication, and web applications. Skill in balancing multiple priorities, meeting deadlines, and adapting to evolving technology needs in a part-time capacity. Ability to translate technical concepts for non-technical audiences and work with cross-functional teams. Maintains accuracy in system configuration, documentation, and testing workflows. Understands usability, accessibility, and inclusive design in maintaining library technologies. Qualifications Required: High School Diploma or GED. Combination of education and experience in a systems development environment equal to two years of web development. Preferred: Bachelor’s Degree in Computer Science, Information Science or a related technical field. Experience with library systems and tools such as Alma, Primo VE, LibGuides, and their integrations with other platforms and services. Familiarity with Drupal, including content updates, module configuration, and site maintenance. Basic scripting or development skills (HTML, CSS, JavaScript, Python, or PHP). Working Environment This position is part of the Library Development Team and operates in a remote work environment. It is a collaborative environment aimed at providing the highest level of service and support to the library and library community. Physical Activities Must be able to work at a computer for extended periods and attend virtual meetings. Work Schedule Monday–Friday, part-time 20 hours per week. This is a fully remote position. Hourly Range $25.00 – $35.00 per hour. Benefits The University of Denver offers some benefits for non-benefited employees. More information about the University of Denver benefits can be found at the university’s site. Application Deadline For consideration, please submit your application materials by 4:00 p.m. (MST) October 16, 2025. Special Instructions Candidates must apply online through jobs.du.edu to be considered. Only online applications will be accepted. Documents to Include Resume Cover Letter Equal Employment Opportunity The University of Denver is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including sex stereotypes, sex characteristics, sexual orientation, gender identity, and gender expression), marital, family, or parental status, pregnancy or related conditions, national origin, disability, or status as a protected veteran. The University of Denver complies with applicable non-discrimination laws and regulations. All offers of employment are contingent upon satisfactory completion of a criminal history background check. #J-18808-Ljbffr Apply tot his job