Legal Research Assistant
About Us Our Return Assets Division helps individuals and families recover unclaimed property held by state agencies. With a focus on accuracy, compliance, and exceptional client service, our team processes high-value claims from intake through payout. What You’ll Do As a Legal Assistant in our Return Assets Division, you will: • Manage each claim from initial intake through closing, ensuring timely progress and client satisfaction • Review, validate, and enter claimant and case information into our CRM system • Analyze case data to determine eligibility and develop the optimal recovery strategy • Prepare and submit complete documentation to state agencies on behalf of claimants • Communicate proactively with clients, via phone, email, or text, to provide status updates and gather missing information • Monitor active claims, identify roadblocks, and recommend solutions to advance each case • Generate regular reports on claim volume, success rates, and operational metrics • Maintain detailed case notes to ensure full transparency and audit readiness • Help refine internal processes and best practices through trend analysis and workflow improvements • Stay up to date on unclaimed property regulations, industry trends, and professional development opportunities What We’re Looking For • 2+ years of experience in claim processing, legal documentation, financial services, or investigative research • Strong analytical mindset with excellent critical-thinking and problem-solving skills • Outstanding verbal and written communication; comfortable handling sensitive client conversations • Meticulous attention to detail and commitment to data accuracy • Proficiency with CRM systems (Salesforce preferred) and Microsoft Office (Excel, Word, Outlook) • Ability to manage multiple cases simultaneously, prioritize tasks, and meet deadlines • Proactive attitude with a drive to suggest improvements and take ownership of results Hours & Pay We are looking for someone to work 10-20 hours per week. This could turn into a full-time role for the right candidate. Pay is based on experience, and falls between $25 to $40 per hour. Why Join Us? • Impactful Work: Help people reclaim assets that rightfully belong to them • Collaborative Culture: Work alongside seasoned investigators, legal professionals, and operations experts • Professional Growth: Ongoing training, regulatory updates, and clear career pathways • Flexible Environment: Remote-friendly with optional office days in Boulder, CO • Competitive Compensation: Salary commensurate with experience + benefits We are an equal-opportunity employer. We welcome candidates from all backgrounds to apply. Apply tot his job