Legal Customer Service Representative

Law Offices of Robert S. Gitmeid & Assoc. PLLC is a consumer protection law firm located in the Financial District of New York City. They are seeking a full-time Legal Customer Service Representative to support attorneys in litigation-related matters and provide administrative support to the office staff.ResponsibilitiesManage a high-volume of client interactions within a structured call center environmentUse of Salesforce CRM software to facilitate the process of responding to clients concerns via phoneWorking with collections agencies via phone to obtain documentation of settlementsReviewing documents sent to our office by both clients and collections agencies and ensuring they meet certain criteriaUploading these documents to our systemOther ad hoc tasks as neededSkillsMinimum of 1-year office support experiencePossess superior organizational and time-management skillsMust be computer literate: Ability to easily learn the Firm's case management softwareHighest ethical standards and professional integrityStrong interpersonal skills and ability to communicate effectively with clients, staff, and outside partiesFluent in Spanish a plusExperience with Salesforce a plusBenefitsHybrid Work EnvironmentTraining & GuidanceMedical, Dental & Vision Benefits401K Benefits with Employer MatchPre-tax Transit BenefitsPaid Time Off (PTO)Business Casual Dress CodeAn incredible team of smart and supportive people!Company OverviewLaw Offices of Robert S. Gitmeid is a legal services company based out of 180 Maiden Lane, New York, New York, United States. It was founded in undefined, and is headquartered in New York, NY, US, with a workforce of 11-50 employees. Its website is https://www.gitmeidlaw.com.



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