Lead Site Reliability Engineer - Remote
What We’re About
At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.
Your Growth Matters. We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go.
Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote.
Join us and help build the tools that power real-life heroes. Together, we make a difference.
The Opportunity
We are seeking a highly skilled Senior Cloud / DevOps Engineer with a strong background in AWS, automation, infrastructure as code, and networking to support and modernize our cloud environments. This role is hands-on and will partner closely with Cloud Operations, SREs, Networking, and Application teams to improve scalability, reliability, security, and operational efficiency across mission‑critical systems.
The ideal candidate is comfortable operating at both the infrastructure and application layers, has strong troubleshooting skills, and can automate repeatable operational tasks while supporting high‑availability production workloads.
Key Responsibilities
Cloud & DevOps Engineering
Design, build, and maintain AWS-based infrastructure supporting production and non-production environments
Implement and maintain Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, or equivalent
Develop and support CI/CD pipelines for infrastructure and application deployments
Partner with application teams to improve deployment reliability and performance
Automation & Reliability
Create and maintain automation scripts and tooling (Python, Bash, PowerShell, etc.) to reduce manual operations
Improve system reliability through self-healing mechanisms, monitoring, and alerting
Support SRE-style practices including incident response, root cause analysis, and continuous improvement
Networking & Security
Design and support cloud networking (VPCs, subnets, routing, VPNs, security groups, NACLs)
Troubleshoot complex network, connectivity, and performance issues across hybrid environments
Implement security best practices aligned with AWS Well-Architected Framework
Operations & Collaboration
Participate in on-call rotations supporting critical production systems
Provide operational support, troubleshooting, and resolution for cloud-related incidents
Collaborate across CloudOps, Networking, DBAs, and Application teams
Document architectures, runbooks, and operational procedures
What Success Looks Like in This Role
Reduced manual operational work through automation
Improved deployment reliability and production stability
Faster recovery and clearer root cause analysis during incidents
Strong partnership with CloudOps, Networking, and Application teams
Apply To This Job
At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.
Your Growth Matters. We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go.
Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote.
Join us and help build the tools that power real-life heroes. Together, we make a difference.
The Opportunity
We are seeking a highly skilled Senior Cloud / DevOps Engineer with a strong background in AWS, automation, infrastructure as code, and networking to support and modernize our cloud environments. This role is hands-on and will partner closely with Cloud Operations, SREs, Networking, and Application teams to improve scalability, reliability, security, and operational efficiency across mission‑critical systems.
The ideal candidate is comfortable operating at both the infrastructure and application layers, has strong troubleshooting skills, and can automate repeatable operational tasks while supporting high‑availability production workloads.
Key Responsibilities
Cloud & DevOps Engineering
Design, build, and maintain AWS-based infrastructure supporting production and non-production environments
Implement and maintain Infrastructure as Code (IaC) using tools such as Terraform, CloudFormation, or equivalent
Develop and support CI/CD pipelines for infrastructure and application deployments
Partner with application teams to improve deployment reliability and performance
Automation & Reliability
Create and maintain automation scripts and tooling (Python, Bash, PowerShell, etc.) to reduce manual operations
Improve system reliability through self-healing mechanisms, monitoring, and alerting
Support SRE-style practices including incident response, root cause analysis, and continuous improvement
Networking & Security
Design and support cloud networking (VPCs, subnets, routing, VPNs, security groups, NACLs)
Troubleshoot complex network, connectivity, and performance issues across hybrid environments
Implement security best practices aligned with AWS Well-Architected Framework
Operations & Collaboration
Participate in on-call rotations supporting critical production systems
Provide operational support, troubleshooting, and resolution for cloud-related incidents
Collaborate across CloudOps, Networking, DBAs, and Application teams
Document architectures, runbooks, and operational procedures
What Success Looks Like in This Role
Reduced manual operational work through automation
Improved deployment reliability and production stability
Faster recovery and clearer root cause analysis during incidents
Strong partnership with CloudOps, Networking, and Application teams
Apply To This Job