Lead Sales Engineer

Gong is a company that harnesses the power of AI to transform how revenue teams win. As a Lead Sales Engineer, you will serve as a trusted partner, advising customers on complex workflows and guiding them toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes.ResponsibilitiesWork alongside Sales and Customer Success as the ultimate product expert and account team technical advisorThoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of usersBe the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology, including business value quantificationAssist prospects and customers with business assessments (POCs, Pilots)Craft content to show customers how to leverage Gong for specific use casesExecute the build and delivery of outcome-based demos and solution architecture diagrams for customers that have highly complex use casesSolution complex business and technical requirements and explain them in simple termsAssist with RFPs and questionnaires in the context of sales cyclesHelp eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the linePartner with and support Marketing on demand gen activities (webinars, conferences, events)Contribute reusable assets to the Sales Engineering team and the company at-largeCollaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategiesSkills8+ years of customer facing experience in a sales engineering role (pre-sales) or a combination of sales engineering and other relevant work experienceExperience with sales technology: CRMs, cloud architecture, or telephony / web conference systemsExperience with data flows, AI & ML concepts, analytics, APIs, webhooks, or JSON is a plusUnderstanding of security and privacy pertaining to SaaS systemsUnderstanding of key sales personas and workflows (including forecasting and prospecting) within a GTM organizationExcellent verbal and written communication skillsStrong interpersonal and teamwork skillsAble to make the complex sound simple!BenefitsWe offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.Mental Health benefits with covered therapy and coaching.401(k) program to help you invest in your future.Education & learning stipend for personal growth and development.Flexible vacation time to promote a healthy work-life blend.Paid parental leave to support you and your family.Company-wide recharge days each quarter.Work from home stipend to help you succeed in a remote environment.Company OverviewGong is a technology company that offers a revenue intelligence platform using AI to analyze customer interactions. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.gong.io.Company H1B SponsorshipGong has a track record of offering H1B sponsorships, with 1 in 2025, 4 in 2024, 2 in 2023, 4 in 2022, 4 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.



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