Landscaping Operations Manager

Our client is a locally respected and growing landscape services company, known for its commitment to horticultural excellence, precision installation practices, and exceptional client care. Serving a diverse residential and commercial client base, they specialize in hardscape and softscape construction, planting, irrigation, and water feature installations throughout the region. As demand continues to grow, they are seeking a skilled and detail-oriented Landscaping Operations Manager to support and lead the delivery of their high-quality landscape projects. Responsibilities: Oversee daily schedules and route planning for multiple crews to ensure all projects are completed efficiently and on time.Review and distribute daily job instructions; record crew times, materials used, and ensure proper documentation with receipts and job notes.Order and coordinate delivery of materials needed for each project, ensuring accuracy and cost-effectiveness.Manage and maintain equipment and tools; coordinate repairs, replacements, and upkeep.Communicate project goals clearly to supervisors and crew leaders; resolve any issues promptly and adjust schedules or resources as needed.Ensure all projects are delivered within budgeted labor hours and material costs.Enforce company safety policies and standards, including PPE use, and lead by example to maintain a strong safety culture.Oversee vehicle and equipment inventory, security, and maintenance; complete required quarterly inventory reports and monthly DOT reports.Inspect job sites and completed work to ensure high-quality standards and customer satisfaction.Provide excellent customer service; address client concerns and requests professionally and promptly.Train, mentor, and supervise crew leaders and team members on proper landscaping techniques, safety, and company standards.Maintain knowledge of plants, drainage systems, patios, retaining walls, hardscapes, and other landscaping elements to guide crews and ensure project success.Accurately complete and review administrative paperwork daily; maintain clear communication with management on project status, costs, and needs.Attend and implement ongoing training to develop leadership, technical, and operational skills. Qualifications: Valid NC Driver’s License; insurable under company policy.Proven experience scheduling routes and managing multiple landscaping projects simultaneously.Strong working knowledge of landscaping construction, including patios, retaining walls, drainage systems, and hardscaping.Familiarity with ordering and managing materials and supplies for landscaping projects.Demonstrated ability to keep projects on budget and manage labor hours efficiently.Hands-on experience operating and overseeing safe use of basic landscaping equipment, compact equipment (Dingo, skid-steer), and power tools.Ability to identify common plants, trees, and weeds in Zone 7; working knowledge of best practices for planting, maintenance, and site conditions.Excellent customer service, communication, and leadership skills.Strong organizational skills with attention to detail and problem-solving ability.Capable of working outdoors year-round in various weather conditions and around environmental hazards (bees, pollen, poisonous plants).Physically able to perform and supervise physical work, including bending, standing, kneeling, and lifting for extended periods.

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