L5 - Product Designer

Remote Full-time
DevRev
DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.About the Role
As a Product Designer at DevRev, you'll use your advanced capabilities to tackle significant design challenges across product areas. You'll be responsible for complex systems design while providing strong guidance to your peers and team members.
What You'll Do

Lead the design of highly complex features or product areas
Create cohesive, scalable design systems and patterns
Drive user research strategies to inform product direction
Identify and address systemic user experience issues
Collaborate deeply with product and engineering leaders on strategic initiatives
Provide substantial mentorship to other designers on the team

Requirements

8-10 years of product design experience
Expert-level mastery of design tools and methodologies
Comprehensive understanding of systems design and information architecture
Proven ability to lead complex design projects with multiple stakeholders
Strong facilitation and presentation skills
Experience interpreting business challenges into product opportunities

Who You Are

You're an advanced designer capable of creating elegant solutions to complex problems
You excel at breaking down ambiguous problems into actionable design work
You demonstrate exceptional craft while maintaining a systems perspective
You effectively navigate organizational dynamics to drive design influence
You're passionate about elevating design quality and mentoring other designers

Culture
The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.
That is DevRev!

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